I wanted the trial and now they keep billing my credit card and I want it to stop

i cancelled my order. they sent me more product and debited my account. i sent the product back. now they tell me they never recieved it, and wont refund me my 90.-

Can not get them to cancel

To start let me tell you that I this is the first time and last that I m traying a free trial, sad to say that these people really take advantage of the honest ones. On the 15 of August which is a saturday evening I was just looking for a book for colege, when I see this stupid free offer of Acai pills with the colnx. Only pay shipping and handling which was $1.95 for one and the other was $4.95. Okey, if its a 14 or 15 day trial it should be counted on the day that you get the pills right? so why would they call it free trial if they still charge your account. The charge for shipping/handleing was on my account on the 17th (monday) I got the free trail on the 19th, on the 30th they charge my account with $89.98 and on Sep 2nd they charge me for $6.95. This was less than 14 days. This was for the Colnx offer. When I found out on the 09/01 that colnx had charge my accont. This took my account to have a overdrawn charge for $35.00 twice because I only had enouth money to cover a late payment that I had due on the 30th. My husband just passed away a couple of months ago, and no money!!!And to see that this added up to $177.00, out of my SSI check was devasting because now I dont have enough to pay for my bills.<br />
I called costomer service 3 time to explain to them what happen, and what did they say or do nothing! they were rude and very unprofessionl in every aspect of the way. I could not even talk to a manager, one of the girls that I talk to was someone with the name of Chickita, I think we was just playing or maybe making fun of me. Supposely she said that the name of the manager was Ron. Who knows?<br />
The Web-site were I clik free trail is ((ACAISLIMEDGE.COM)) AND ADDRESS OF THE COLNX IS 605 N 21ST AVE HOLLYWOOD, FL 33020<br />
I had to cancel my account and know I have to barrow money..Do you really think they are going to credit my account, sadly to say maybe no.

i recently ordered this product online and they supposingly gave me a free trial with a deadline to cancel within 14 days and they wouldnt let me cancel and charged me anyway