All I did was agree to try this product for free just pay for shipping and handling. I t00k this pr0duct according to the directions, and it did nothing of what it said it would do. Before I finished the sample amount the monthly supply was in my mail box and I was charged 89.00 something I never authorized. This company is getting away with scamming people.

I sent the following email to these peple today:

10:15 AM MST, May 14, 2008

Sir(s):

My research shows you as an incipient criminal enterprise. I have your address in Sun Valley, CA. If you do not respond to me within the next 48 hours, I shall initiate legal proceedings against you for intentional fraud, among other charges. These can carry heavy fines as well as hefty victim compensation provisions supported by judges who hate the kind of arrogance you display by making false promises and then deliberately isolating yourselves from the public by not answering your phone calls, not responding to emails, etc. I shall also enlist others as possible participants in a class action suit against you. There are plenty of disgruntled people who have filed complaints online at various sites dedicated to taking action against companies such as yours. Do not think you can flaunt your overweening, highly toxic and very annoying attitude of "screw the little guy" and get away with it.

Sincerely,
Andrew Renner
Santa Fe, NM 87501
505 982-3753
Visa credit card last 4 digits [xxxx]

Can't Canx order on web site as told you can when you call Phone Number listed by company to cancel.

I wanted to cancel shipment before 14 days. I can't get anyone to answer the phone, or emails. I also went to www.cppms.artceamser.com/cancel.php. There is no instructions to follow.

PLEASE HELP.

My credit card has been billed $88.89 after I cancelled the trial offer.

I sent back the bottle and wrote a letter explaining why I wanted to cancel. I have also sent emails and tried calling. (You are on hold for about 25 mintues then the automated system tells you to leave a voice mail and they will call back, which I did.)


Here is the terms for cancelling according to their website:
Return Policy:

If you would like to return the FREE TRIAL bottle:

We promised you a 100% satisfaction guarantee on the FREE trial bottle. If you are not completely satisfied with the FREE trial bottle, you can return the FREE trial bottle for a full refund on the shipping and handling charges. The return address is on the label of the package, be sure to include your name and address when returning the FREE trial bottle. Once we receive it, we will process your refund within 2 weeks.

According to our terms and conditions, we do not accept returns on any 30 day supply that was shipped out as a part of the automated shipment program. We apologize for any inconvenience this may have caused for you. For additional details, please view our terms and conditions at www.colonSMARTcleanser.com/terms.php.