Their web site to cancel this product is a joke. There is no place to go to cancel . I guess I'll have to cancel my credit card in order to cancel this product.

I can't EVER get to the OnLine Support or to the Email directed due to a fault in their system! I hate the product and they charged My credit card $88.90 AFTER I returned it! It was returned maybe 2-3 after I received it and I never opened it!

I received a charge of 88.97 to my checking account for Colonmedic's product that created an overdraft charge. I am another scam victim for this so-called free trail. This company should be shut down and legally penalized for scaming with their product. I have not used the free trail and definitely would not authorize a autoship for a product that I have not used. I am requesting that a refund is issued for the charge plus the overdraft charge of $10.00. By the way, this is the first time my checking account has been overdrawn. I am also contacting the bank to request a reversal of the charges. I have not received the product to date and the charge came out of my account today (04/01/09). I wanted to stop the shipment but was told by the representative that I needed to email the billing office. Not only do they steal from you, they also make it difficult for you to contact them to get your money back.

Recieved 2 bottles that I did not order. Cancel my order NOW.

I followed links from a recommendation from Oprah for a free trial of this 'great product'. I received the product about a week after I ordered the free trial. There was a note inside that said, "In order to receive a refund you must obtain an RMA number within 15 days of the date you were billed." Within a few more days I was billed over $88 for a force shipment. I followed the instructions on the slip requiring that you email requesting an RMA number within fifteen days of billing to get a refund. The following email responses have followed:

Date: Mon, 9 Mar 2009 09:53:49 -0700
Subject: Re: cancel and refund, need RMA number
From: [email protected]
To:

The terms and conditions, which you were required to read and accept upon ordering clearly explained how the program works. If the terms and conditions were not agreed to, the website WOULD NOT process your order. We have thousands of customers who actually read these terms and conditions and either cancel their membership within the allowed time period, or choose to keep the product for many months.

Since you did not cancel your trial membership within the 15 day allowed time period, what I can do for you is to let you keep the (2) bottles and give you a refund of $34.99, which would be half of the total you were charged, minus shipping charges since we can not refund those.-Jeff Hayes UFMU032


and:

Date: Sat, 7 Mar 2009 11:12:58 -0800
Subject: Re: cancel and refund, need RMA number
From: [email protected]
To:


You received a charge of $88.97 because you did not cancel your account within the allowed 15 day trial period, as stated in our terms and conditions that you are required to read before purchasing. As stated in the terms and conditions, you have 15 days from your trial order to cancel or you will be sent another fresh 30 day supply of ColonMedic for a total of $88.97. This is a continuity program for customers who like the product. Any customer who cancels within that 15 day period is removed from the continuity auto-shipment program and does not receive any further charges or shipments. Here is a direct link to our order page which contains the terms and conditions on the page above the Order button (http://www.colonmedic.com/order.aspx). Please be advised that your order would not have been processed unless you agreed and accepted the terms and conditions.

You were canceled so you will not receive any more products and will not incur any further charges from us. -Jeff Hayes UFMU031


They do not intend to refund my money however I am sending the package back unopened tomorrow with a return receipt requested. Then I will begin the process to dispute the charges with my credit card.