Colotox
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1 stars | | (49) |
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Category: Business & Finances
Contact Information 12399 Belcher Rd. South Suite 140, Largo, Georgia, United States
Phone number: 8886928352
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Colotox Reviews
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Karolyn
December 17, 2008
Overcharged and no product received
Ordered $10 product, , charged $45 because they auto check areas below your submission payment button. NO product received, , nothing.
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Sherry Augenstein
December 17, 2008
didn't credit my credit card
You billed my credit card twice for a product that I ordered for 1.95 plus shipping. You billed me on 10-27 for 42.85 and again on 11-15 for 38.95. I returned the product exactly the way you requested. I need my credit card credited for both these charges
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Midwest girl
December 9, 2008
I can't cancel this fraudulent order!
Yes, Colotox is indeed preying upon online shoppers. If you want to try the shipping-only "free" trial, the site automatically signs you up for $45.00 of products. More importantly, this company will continue to debit your account every month! You can attempt to reach them to cancel, but it seems few people are successful.
Here's what I did:
1. Called my bank to get a new debit card number. The old number (which Colotox has) will no longer be valid, and no further charges will be made on it.
2. Filed a claim against the original transaction with my bank. My bank gave me a temporary credit and is investigating the claim. The only other time I've had to do this, they got to the bottom of it. The charge will probably be removed from my account entirely.
Don't let shifty companies like this one get away with it!
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Janet Fisher
December 8, 2008
I didn't order this stuff
I ordered the free trial for 4.95 and got products that I didn't ordered. Like gum and some little bottle of water! I have a attorney take care of it and I suggest you all do the same. This is the worst thing that some company could do to people and to top it all off, Operah said this is a GREAT PRODUCT!
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gwojye
December 7, 2008
charging card ripoff
they continually charge account for products not sent, can never be reached, can never be cancelled. TOTAL CYBER THEFT !!! why doesn't aol go after these provable frauds?
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Virginia
December 6, 2008
account overcharged
I ordered a free trial of Colotox, i suppose to pay 2.95 because they offer me a discount on shipping, when i check my bank account on the same day, sorprice !!! they charged me $ 44.95 i called to cancel the order but according to them it was too late, after many calls i finaled got an RA# to send to product back, i sent everything the free trial plus 2 more items that i did no order but they sent and charged for, but my surprice was even biger when they charged me again, this time 38.95. after hours on the phone because their wait is more than an hour i got my credit back but not for the entire amount, they charged me restoking fees for the first order items that i did not order and they also charged me restocking fees for the second order that they never ship out, i never received the goods but restoking fees were charged anyway. I ask to speak with a supervisor but the only thing i got was " they hang up on me"
they custumer services rep are very rude and unprofesional. I hope that somebody come out with some solution to make this company pay for their scam.
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December 4, 2008
Cnarged $45.85 and never recieved product
I placed an order for Colotox on November 14th. Today is December 4th. I was charged $45.85 and never recieved my order. I can't get though on the phone line EVER and want my money refunded to my Visa debit card and can't seem to get any help from them.
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December 3, 2008
money taken out of my bank account for something I didn't order on 11-29
I had order some Colotox on 11-9 and had 45.85 taken out of my account and then the other day I was looking at my bank accout and another 38.95 was taken out on 12-1 and I had not ordered any thing else. so would like that amount placed back into my accout right away. Please help me, can not get threw to there toll free number at all, been trying for 3 days and always a real long waiting time. Thank you hope to here from you soon Glenda Redenius
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December 3, 2008
extra charges
On Monday 12-1 I ordered what I thought was a "free" trial of colotox for $5.95 total. After I hit order, it said my account would be charged $45.85. After many times of trying to get through to them, I finally did today after waiting on hold for 50 minutes, I was told by Kristina that it was too late to cancel as order was already processing (even though I keep reading how people never get their orders) - then I asked why it was $45.85. She said when you enter your credit card info - to the right are 2 yellow boxes that you have to uncheck. I do not remember noticing them when I ordered. You should have to check the boxes to order, not uncheck them. Anyway - she said when I get them I can send those 2 products back & keep the free trial offer of colotox. I will definitely not keep anything - it's all getting sent back (that is, providing I ever get them) - she said will ship in 5-7 days but I will believe it when I see it. She did go ahead & give me the number I need in order to return the product so I don't have to call again, so if anyone calls to cancel, be sure to ask for the RMA # (return merchandise authorization). Something told me not to hit the order button but I did it anyway - stupid, stupid!! I guess that'll teach me!
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December 3, 2008
OVER CHARGED
ORDERED $1 FREE SAMPLE, RECEIVED GUM AND WATER, NOT ORDERED, AND CHARGED FOR THEM (45.85), I HAVE ALREADY FILED A NON AUTHORIZED CHARGE WITH MY CREDIT CARD COMPANY. NOW THEY HAVE CHARGED ME FOR THE OTHER HALF OF THE $1 SAMPLE (38.85). I FILED ANOTHER COMLAINT WITH MY CREDIT CARD COMPANY.
I HELD ON FOR 98 MINUTES TO TALK TO THEM, THEY WERE ASSHOLES, SAID I MUST NOT HAVE READ THE TERMS AND CONDITIONS WHERE IT SAID THEY WOULD BE SENDING THE EXTRA PRODUCTS. HE ALSO TOLD ME THEY WOULD SUBMIT TO THE CC PEOPLE PROOF OF WHERE I ORDERED IT AND THEY WOULD WIN. HE SAID HE WOULD BLACK LIST ME SO I COULDNT ORDER ANYTHING FROM THEN AGAIN ( YEAH!!!). I WASN'T PLANNING ON IT ANYWAY. I HAVE RETURNED THE GUM AND WATER WITHIN THE 30 DAYS AS STATED,
SO I WILL SEE IF I GET MY CREDIT BACK.
DO NOT ORDER ANYTHING FROM THIS COMPANY, THEY ARE RIPPING PEOPLE OFF.
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