Colotrim
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Category: Lifestyle
Contact Information LaJolla, California, United States
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Colotrim Reviews
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SheriK
July 27, 2009
Credit Card Charged in error
I attempted to sign up for a free trail of ColoTrim, paying only the shipping & handling, and was told that my credit card was denied. I caqlled the credit card company only to discover that there was a fraud alert on my card. After I cleared up the situation with the cc company, I talked with a few of my friends and was told about the problems that they had had with Supreme Brands. Since my credit card had been rejected and I had decided not to purchase the product from this company, I did not give it another thought until charges started showing up on my credit card -- $79.90 for the first bottle which I never received, $1.95 for the s/h, $9.95 for some website access for June and $9.95 again for July. I called Supreme Brands and told them that I never received the product and so would not have known to call and cancel the order so that I would not be charged. In addition, I did not request nor was I informed that I would be purchasing access to a website to be billed on a monthly basis. What, if any, recourse do I have in this matter? I have already completed the dispute resolution forms with my credit card. Is there a legal remedy?
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customer debra
July 21, 2009
charged a fee and was not informed properly
Was not understanding from the conversation I had with a customer service on July 6, 2009 that I had Agreed to monthly shipments. I was under the impression from what they say on the internet that is was free not that they only give you 15 days instead of the normal 30 days that most trial offers are then they tell you that your credit cards has been charged and that is what is says in the fine print it is totally a ripe off.
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Lynn
March 24, 2009
Scam
I ordered their "free" trial, after being charged 5.95 for the trial I did not receive, I called to cancel any further shipments. I have just discovered I have been charged 159.80 ! I had to fax them copies of my bank statements for a refund. We'll see, DO NOT ORDER FROM THIS COMPANY.
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