As a membership duty I had to purchase 2 DVD's from Columbia House for a price of $43.88. However I was only shipped one of the DVD's and only given "Rain Check" explanation for the other missing DVD on my invoice. Columbia House still charged me $43.88 for only one DVD. I could not reach any of their representatives on the phone and had to close my account on the computer system to prevent future charges.

This is in regard to my experience with Columbia House DVD club. According to its membership rules, you must purchase 4 DVD's in order to retain its promotional price on 6 DVD's purchased at the onset of membership. When you finally select to purchase the 4th DVD to meet your membership obligation, mysterious shipping delays and backlogs begin to emerge and contacts with Columbia House become next to impossible. It is my considered assessment that Columbia House DVD club is very little more than a scam operation and should be investigated for criminal fraud.