Columbia House /Music, DVDs

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Category: Electronics

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California, United States

Columbia House /Music, DVDs Reviews

shalizeh June 20, 2010
Unfair Practices
Seven years ago Columbia house approached me about becoming member of their club, which I did. The contract stipulated that once I purchase 3- DVDs at the regular price I could cancel my contract. I did purchase the DVDs and cancelled the contract. This people will not take the word "cancel contract" for an answer and kept sending me automatic shipments, which I returned back as "return to sender". I called them and a representative for a membership agreement, which was never produced. The second time I called they said that they will take care of the account and I will not owe anything. Now 7 years later, I received a letter from a collection agency in New York saying that I owe them $ 76.61 and if I don't pay within 30 days they are going to report me to the 3 major credit reporting agencies. I already reported this incident to The Federal Trade Commission, consumer affairs office, the attorney general in the state of CA and Illinois and better business bureau. This company files bogus information on previous consumers and demands payments on ghosts accounts. Everyone who is a victim of this fraud should speak up otherwise they will continue with this practices.

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