Columbia House Video Club

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United States

Columbia House Video Club Reviews

Malcolm De Winter September 12, 2009
Incorrect Invoice
I have today received an invoice for some good selection number DOC00003/LPC11111. Dated July 2009, and late payments September 09. I have never ordered any goods whatsoever from these people for at least the last seven months, nor have I received any goods from them whatsoever. I can only conclude that this is either bad office handling for a total scam. I am prepared to go to court and to inform the local newspapers this sort of deal.
lilycagas September 8, 2009
UnauTransaction No. 24692169240000064356534
I am not a member of columbia house video club, but my chase credit card was charged with the amount of $25.94 for Transaction No. 24692169240000064356534 on August 28, 2009. I do not even know what item was purchsed.How can this be possible when only members are entitled to buy their products? I am however a member of columbia house dvd club which only accepts dvd orders.
January 7, 2008
I received a product that I I did not have I demand,
It does about 4 or 5 months I received an email, that said wins gains a computer Mac, I began to make the application, wrote my direction two or three times, the application was very long and n or finishes it, I decide to me to have appearance the company Columbia House video, at no moment I I had the intention to buy something. For my surprise I received a DVD by a value of 11,34$, my intention was to pay it, but as I had not requested east product, I said myself I am going to wait for a little so that they do not feel attempted to return to send other products, in less than 4 months the sum has raised 79,10$ this is without to have received nothing else. This is aberrant, to be robbed by a company with as much powerful money and when I am poor.
September 19, 2007
Never ordered but charged to our account!
Somehow the company is charging for DVD's that we never ordered and have put them thru to our checking account in the amount of $22.94. We have never authorized a charge to our CHECKING ACCOUNT but I guess previously when we did order they kept the number of our checking account in their computer and randomly charge to our account when they think of it.

WHAT A RIP OFF THIS IS CERTAINLY FRAUD AND WILL BE ADDRESSED TO THE BANK AS SUCH.
May 30, 2007
This is a major scam!
BEWARE!!! Do not, do not, do not use this company for any reason whatsoever. I ordered 5 movies for .49 cents each plus shipping. The total came to less than 20 bucks. A few days later and my account gets hit for 109.70!!! This is a major scam!!! BEWARE!!!. There customer service number is very hard to find, but I got it after an extensive google search. It is 1-800-262-2001.

Hope this helps!
November 18, 2006
Unethetical and criminal billing practices!
My Email to Columbia House:

Once again my credit card was charged for a purchase that I did not make. The last time this happened I was charged for Directors Selections that I did not order. I have gone in every month and canceled my Directors Selections so I will not get charged again. I have a conformation email stating that I canceled the Directors Selection on 11/2/2006. So what have I been charged for this time???

I can't tell because it does not say in my account. There is no customer service number to call and it takes days for a representative to contact me by email. Why do you routinely charge my account for services and merchandise that I do not authorize? Who is going to pay my bounced check fee for this charge since you negatived my bank account? The business practices at Columbia House are criminal at best and I am reporting this matter to The Better Business Bureau.

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