I have waited over two years for com ed to pick up an old refrigerator to recycle. I finally got through to them, after being hung up on numerous times. They stated on the phone that I was to have a clear path to refrigerator. I am over 65, I do work. They came on time and went and saw the refrigerator. Then they said I was to get somebody in the house to help me remove the doors to the stairway and outside. I got the basement door removed, by myself. The one man complained that they had been here too long. The other one said that I would have to reschedule. They had been here a total of 5 or six minutes. Plus they did have to wait while I got my dogs crated etc. Now I am stuck putting a door back on. I called to complain and they said they were sorry that I could reschedule . In the meantime I'll have to plug the refrigerator in again and pay someone else to remove my doors when they are supposed to be here? I am supposed to pay someone to wait all day to remove the doors? I am sure that will cost me more than the 35 dollars they are willing to give. The other option is to have the doors all off so they can come in whenever they please. Then my dogs can run out and get out of the yard as the people who pick up the refrigerator will not even close the gate as they did not today. Also anyone else can go in and out of my house at will since there will be no door to stop them. Thsi is not a good program, or it is run incorrectly.

My wife, kids and I were walking out the back of our single family home. My wife was startled at something, and there was a Com ed meter reader in my back yard. He did not attempt to see if we were home by ringing the bell or knocking on the door. So I asked him why he didn't see if we were home. He mumbled something, never looking up and went on about his business. Flash forward to this week, we received our Com ed bill and it was $316. This years' coldest month of Feb 2010, we only paid $80 or so. Com-Ed

Chicago, IL 60618


Date Meter Reading Previous Present Difference Temp(Avg)

Aug 20, 2009 ACT 8664 ACT 8815 151 73'
Sept 21, 2009 ACT 8815 EST 8953 138 66'
Nov 18, 2009 EST 9078 EST 9196 118 51'
Feb 22, 2010 EST 9278 ACT 9812 534 27'
Mar 23, 2010 ACT 9812 EST 228 416 38'
Apr 21, 2010 EST 228 ACT 312 84 51'
May20, 2010 ACT 312 EST 382 71 55'
June 21, 2010 EST 383 EST 480 97 70'
July 21, 2010 EST 480 EST 637 157 76'
Aug 19, 2010 EST 637 EST 802 165 77'
Sept 20, 2010 EST 802 EST 942 140 71'
Questioned Meter Reader Oct 10, 2010
OCT 28, 2010 EST 942 ACT 3502 2565 62'
ACT(Actual Meter Reading) EST (Estimated usage)

So you tell me, is this an innocent mistake or is a Com ed worker who was asked a questioned trying to up my bill?