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July 25, 2007
Comcast & Credit Protection Association
I recently checked my credit report and much to my surprise, I have an unpaid $85.00 bill from Comcast listed under collection by Credit Protection Association. I never received a bill, nor did I receive a collection notice. I contacted Comcast and they couldn't find the information. I contacted Credit Protection Association by email and they never responded. I tried contacting them by phone, but could not reach anyone without an account number, which I never received. I disputed the information on my credit report and it came back that they were still trying to collect from me. Had I known I had a bill in the first place I would've paid it. Here I am 6 months later, trying to resolve this and neither company wants my money or is willing to help me pay the debt. It's ridiculous. Unknown to me, Comcast billed me, then sent it to a collection agency. Now the collection agency is unwilling to collect. And over $85.00 I have a negative mark on my credit!!!
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May 21, 2007
Comcast didnt inform Credit Protection Association that payment is made
I returned my Comcast Cable boxes but still got a bill of $219 from Comcast for not returning. I paid the amount as well of $219, but they never updated Credit Protection Association about the payment. Credit Protection Association reported the amount as unpaid to Credit Reporting Companies/Beareau's. When I call Comcast now, they asked me to contact Credit Protection Association. When I called Credit Protection Association, they asked to wait for 30 days from Comcast to report the account status. This is very frustating given the fact that cable boxes were returned and on top of it, I even paid for the boxes by my credit card to Comcast long back.
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