I was sitting at a red light when a comcast service truck rear ended me. Come to find out they have no insurance. I have over 9, 000 in docter bills and they will do nothing.I want to know why I haft to buy insurance and they dont this is mucked up. I am as of tommrow putting signes on mybus asking everyone to please boycott comcast

had service installed on dec. 23, 2010 . had no phone service when installer left house, no idea how to operate cable box or how to setup internet business address. From Dec. 23, 2010 until today 5/11/1011 this small business has had 50 day of uninterupted service. we have had countless number of repairment to the business, lines replaced, equipement replaced, singal boxes at the poles reprogrammed and adjusted. What amazes me is that we have not had one month of uninterupted service and yet they are saying we have a bill of 590.27 due. When asked what for they say our service. I have asked what service. By my calculations we should have a bill for a month and a half of service. This is a small business that has lost business due to down phone lines, spent money for other internet access, had to spend money to print out bills at another place. resorted to paper billing that cost in material and postage, delayed payments due to no internet service. And yet they think we owe them money . If any small businesses in Little Rock are fighting with comcast over the same problems contact us so that we may present a case for the attorney generals office, utility commisssion, and BBB, and communication board. [email protected]

I have been waiting since Oct. 2010 for a $250 rebate only to find out that the rebate is going to be for $200. After calling over 30 times and getting the run around I still have not received my rebate. Every month I pay my bill as expected but the cable company has yet to live up to their end of the bargain. I filed a complaint with the BBB and have not heard anything from them either!! I can now understand why people get frustrated with these companies and go POSTAL on them. Not that I condone that level of reaction... I totally understand why! There should be some kind of help for the little guy (you and I) when these big companies lie to us and give us false hopes!! I am so angry I could spit!!!

I recently called comcast to discuss downgrading my cable to extended. I told them it would be temporary. I also informed them i would like to start using my own modem and router instead of renting one from them. I was told to bring in all of my equipment, incl. the modem I wished to use instead of comcasts to my local (bellingham, wa) office. When I did as asked; the service rep first told me that I was misinformed; that no modem worked except for the one comcast was renting us. She said it was due to my getting my cable tv and dsl thru the same modem. I showed her that i had a cable modem, one that i had been assured would suffice; and she again said no, I must rent one from comcast.

Then, she picks up my standard dvr off the counter and says that no one is allowed stnd. dvr's any longer and that she had to take it. I said wait, no, I want to keep it. She said I had to either pay for a hd dvr or go to a reg. cable box for 8.99. (I pay 9.99 for my dvr) I said no way and she ignored me and whished it away to another room. I asked to speak to someone else and finally she called up someone who ended up telling her that I could keep my dvr and he then gave her an authorization code which she entered into my account. But, when she went to retrieve my dvr, she came out with a new one, saying it took less time to enter the information she needed with a new one instead of my old one. I had over 30 hrs of recording on it and it all set up. She also "lost" my remote and gave me another one while acting P/O because the supervisor allowed me to keep my dvr.
The last straw was when I asked for the one free cable box that comes with the extended basic. She told me I didn't get a free cable box, that I had to pay for my DVR, and also, for the cable box. I asked her for the adapter which comcast states on their site is free to allow tv's to get channels 25-75. She said there was no such a device, and that my only option was to either pay for both boxes or simply watch only the analog channels on the tv in the living room.

DO I have any recourse to force comcast to provide a free cable box per their own advertising; or is this the penalty I have to pay for having stood my ground re: my dvr? If I am downgrading my cable so I can be a responsible customer and ensure I don't have services I can't pay for; then it follows that I can't afford to be paying for cable boxes and modems that either I already have, or that comcast promsies to provide for free. what is up with that? Pam thornton oregonwolf@hotmail

Comcast increased my bill to $180 more a year while advertising $99 a month for the same service. I asked that they charge me the same price they are currently advertising. Their response was "Our promotional pricing is in place to attract new and upgrading customers to our products and services with the hopes of retaining them as valued customers such as yourself. We do offer our existing customers promotional rates on upgrades with qualifying products and bundles. These promotional rates are available for specific terms again with the purpose of retaining loyal customers"

So Comcast says I have to buy more services and upgrade and pay more to save money? Doesn't really make sense to me, especially in the is economy when every dollar counts. So as a loyal customer who has paid every bill on time and in full, I am being "rewarded" by having my bill increased by 15%.