They stated that you DO Not have to do anything when they change over on June 12th to digital. Wrong!!! you will lose lots of station that you are paying for unless you get a digital box.

Cost $99.00 for delivery of box and instalation
Cost &35.00 if you have the box and they install it.
Please Email me or call
[email protected]
305-2550665

we had called the cable company after having the service for one month. We asked that they turn the service off because we wasnt getting what they said that we would get in the package. They told us that we would have to return the cable box before they turn off the services. We told them that we had a disability that we couldnt bring the box in to them. We get a bill for a little over four hundred dollars. Called the cable company after they turned off the home phone and found out that they never turned off the services of the cable and that they cant find when we called in to cancle the services. They can only see when we called in on the 04/03/2009 about the billing and how they sent someone out the next day to get the box. After they turned off the phone we called them and told them how we was lied to about the services we would get and how if anything go wrong, cause we had to cancel the service before because we never got the 200 dollars rebate plus none of the channels, so we knew that this company can make mistake and thats when we asked the guy if the service dont be right with the cable we will cancle the cable but keep the phone cause we had the phone for almost a year.

I have had Comcast Service for 5 months now. We started with bad signal issues, had to take the afternoon off from work to wait on tech. After two times I told them to just run a new feed from the road. They did that and it worked fine until it was covered. I called for service again, had them come after my work this time. The tech said everything was fine. The picture continued to freeze and break-up for a few weeks and one day the box was off with no clock nothing. Called Comcast and got it going again, this happened 3 more times until I asked to have the box changed. I drove 20 min to the service center to change the box out, got it home and it would not work. Called Comcast and got this one going, service center never activated the box. Box worked for 2 days and went blank, called Comcast to get box going, 2 days later remote would not control the box, back-up remote would not control the box. Called Comcast and they could not get it going, Had to take the box 20 min back to the service center. Lady at the service center could not give me a diffrent box, so I asked to have just the Cable TV service cancelled.
I get home and find the whole thing was cancelled, my internet also. Called Comcast to get it going again to find out the lady at the service center cancelled my whole account. At that point I told them to just leave it and I will go elsewere. I have about 6 hrs of phone time and 3 hrs of drive time invested in this whole mess with Comcast, so they said they would credit me $45.00. Ok, I later was checking the bill and figured the the bill was just paid and the $45.00 was what they have to credit me back for unussed service.
This company really needs to look into finding some new employees, In these times it should be very easy to find quality people. I am working on changeing over to DirecTv. I hope not to be back here typeing.

Comcast allowed someone else to receive services using my SS#. I tried several times to correct this with comcast, but representative would not return a call. Therefore, I went to the North Charleston Police Department and filed a report of identity theft.

North Charleston Police has tried to obtain information in order for them to further their investigation.

I do not know how comcast can allow just anyone to request service and then deliver without verifying the persons information, inasmuch proper identification, driver's license, ect.

The only way that I found out about this, I tried to receive their bundle services and at that time was told I needed to pay an old debt of $175. I refused since this debt was not mine.

To date, nothing has been reported back to me. Even after I made several calls to Comcast, visited their local office and also sent an email to their public relations persons.

I have contacted Comcast 'customer service' 4 times via telephone and once through their on-line chat system to solve this billing issue with no success. My family was without cable/internet services for 15 days following Hurricane Ike. To this date, Comcast has credited our account for approximately 4 days and Comcast is refusing further credit.