When I view VCR recorded shows, there is this annoying crawl line at the top of the picture, that goes on and on, every 45 minutes, regarding my lack of HD TV, etc. It ruins the recorded movie or TV show!

Overall we have not been terribly unhappy with Comcast with the exception of the bill we received every month. $150.00+. We started by eliminating the phone service and switched to Magic Jack. That is $19.95 per year. So far So good. Next we switched to Direct Tv. Of course we got an introductory offer for one year. Even after the year we will save considerably. Oh with regard to comcast we did have trouble logging on to the internet. Sometimes it took five or six tries. The Direct Tv tech removed the splitter Comcast had on our line and what a difference. We are saving about $90 just on the two services. I will be looking for other ways to trim the fat.

From day one Comcast has been a horrible experience with service. We initially signed up for the Triple Play in 2007. After sending 3 different techs on 3 different occasions, we finally got the service we ordered. The outside cable line from the Comcast cable box to the house was exposed on the lawn for over a year. We made numerous phone calls before Comcast finally returned to bury the cable. This was a HUGE safety issue. In 2008, our phone was shut off. We contacted Comcast and were told that we could no longer keep the telephone number and a new number was assigned to us without our choice. In June of 2010 while reviewing my Comcast bill, I noticed that we were being charged twice for internet service. I contacted Comcast and was told there was an error on the bill going back to December of 2007. The Comcast Rep informed me that someone would be calling me back in two days to determine how the account would be credited. The estimated amount of what we were overcharged was approx. $1, 400. No one ever called back so I contacted Comcast again. The Comcast Rep reiterated what the previous Rep had told us. Finally, someone called us and informed us that we were only double charged from January of 2009. I explained that this was incorrect and wanted copies of all my bills. I was told they would not provide me copies and that they would credit my account for over $700. The bill makes no sense now as they have entered several credits in various amounts which are difficult to interpret. Since contacting Comcast in June of 2009, the phone and internet service keeps going out throughout the day. On the evening of July 2, 2010, I contacted Comcast regarding the outage. The Comcast Rep stated someone would be out on July 6th. I explained that this was unacceptable. After speaking with a Comcast supervisor, I was told a Comcast Tech would be sent out on July 3rd between 1 and 3 pm. At 10:30 am on July 3rd, I received an automated message to confirm that we still needed a Comcast Tech. I replied yes. At 3:20 pm, I called Comcast as no one had showed up. The Comcast Rep put me hold and later said the Tech was running behind and that I would receive a phone call in 15 to 20 minutes from the Field Tech. At 4:30 pm, I contacted Comcast again as no one had called. The Comcast Rep stated that the Tech phoned us at 1:10 pm but no one answered. I explained that we have been home all day and no one called my cell phone nor did I have any messages. The Rep stated we would have to reschedule for later in the week. I stated that this was unacceptable. After being on hold for 30 minutes, the Rep stated that he was working with his supervisor to find an available Tech. The Rep stated that I would receive a call back. I am still waiting. No phone call. How does Comcast get away with billing customers improperly, never showing up for scheduled appointments and poor customer service? This is a holiday weekend and my entire day was wasted waiting for Comcast.

Comcast hegemony simply MUST end!

There are millions of people who hate this company for a wide range of reasons; but the huge majority can be classified under the topic of corporate arrogance. AND, ... this arrogance grows out of the corruption that allows them to continue a strangle hold on the cable communications industry.

Did you know that a highly placed Comcast shareholder and executive sits on the Federal Communications Commission? How's THAT for conflict of interests and corruption in government?

After 20+ years of tolerating their outrageously high fees and bullying policies I have finally had enough.

This is what happens when company monopolies are allowed to exist.

Everyone out there who HATES the way this company treats customers should make it their "hobby" to lure people away from these telecommunications bullies in the largest numbers possible!

Don't just take it, ... DO SOMETHING TO HELP THE CAUSE!

BRING COMCAST DOWN!

My home page has not changed in over 2 weeks...what is up with that???? same stories and news...Is there some kind of problem with updating? Please respond and change that home page.