I paid my cable bill on 04/01/2010 just prior to travel for a week. When I returned on 04/11/2010, my cable was still off. I called Comcast and was told that they had permanently disconnected my cable on 04/02/2010 even though the check was in the system. They did not cash/process the check until 04/05/2010. Even after the payment was processed no attempt was made by Comcast to reconnect the service. I phoned their CSR department and was told that the account was active and I "should have everything working", to which I replied that I did not. After several phone calls as well as their insipid "on-line chat help" there has been no resolution to the problem. What I was told was to basically take a day off from work so I could go to the local office and try to straighten this out there. When asked about a credit for the 2 weeks of no service, I got no response, only that my new bill was in and needed t be paid before the end of the month. Unbelievable how they can be so callous and get away with it.

Anyone you is forced to subscribe to Comcast Cable service due to no other provider in the market place and a lack of government oversight or effort to view the cable industry in the same way they did with long distance phone service decades ago, is familar with their constant price increases and service reductions. But this latest plan to attach a digital adapter to everyones tv that wants anything more than basic service, should be considered their greatest effort, on a long list of rip-offs.

I must be a glutton for punishment for staying on with Comcast after all these years...I know I am... FOR a reason though...SO I can use their service to come in here and say what needs to be said. Hoping to help others do the same. I was called 3 years ago and was told since Comcast was always promoting very affordable Services to their new customers that they just wanted to let me in on a good deal since the I have been with them for sooo very long. I asked how much? They said $159.00 for the bundle package. All movie channels, sports channels, phone and internet.
The only problem with this is I am as unhappy now as I was back then and since starting my $159.00 a month and having ongoing issues Comcast has now gone up to $210.00 And I am disgusted I have read through most of the complaints here about Comcast and the only common ground I see here is GREED.
There are so many people unhappy with the services from Comcast that most throw in the towel and just move on to another ISP.
I am ready to start signing any petiton that has already started and keep signing any others that will bring these yahoo's back down to size..
Unless and this is quite a stretch ...Comcast could CHANGE providing a Service where the Customer comes first, foremost and always.
One other suggestion is that anyone that has to call Comcast (for whatever reason) DO THEIR SURVEY after your call. You will get a response back.
Any more petitions please leave a reply...I am ready, willing and able to start one myself if need be. Patent your equipment Comcast for starters.

I recently received horrible customer service from Comcast Cable. They were careless and had no problem working with a child and not the adult of the house. This show how unprofessional they are and how much hey care for there customer's. I just filed a complaint with the attorney general which is listed below.http://www.complaintsboard.com/thumb.php?src=compl_98_141_169_23-bW9tMiAwMDEuanBn&wmax=65&hmax=65&quality=100

I submitted all the information as listed on the rebate instruction form for my $125 Amazon.com rebate. The form (which I kept a copy [what makes them think we don't]), clearly stated to send copies of the first TWO bills and that the service had to have been active for at least 60 days. Well I tried to use the activationcenter.com link and nothing ever happened. My question was never submitted. I called to inquire about my rebate. I was told that I needed to have submitted THREE bills and that the service needed to be active for 90 days. When did this change? How can I be responsible for them changing the rules when it clearly stated TWO and 60 (Remember, Comcast, I have a copy [no one seemed to be interested in that part]) Also, the rep kept telling me to submit a question and check status using the activation center.com inspite of my telling her that I've tried that 5 times on three different computers and nothing happened. I was told to "try again". After seeing all of these complaints, I'm wondering, is this some type of breech of contract or something? Can we initaite a class action lawsuit?