I was hooked up to cable last year and was told I would get a rebate check for 200 dollars, I have waited the 8 to 12 weeks and now they don't have any record of me getting a rebate coming who do I speak with?

So, I'm sure there are several reports on here for the scam artist also known as Comcast. Let me tell you my story.

My family and I signed up for Comcast's 'triple play'. Phone, internet and cable television. We got a 6 month promotional deal. It was great. We had free on demand, etc. Before our 6 month trial was up, we called them and told them we wanted to down grade our cable to basic only. We didn't want to pay those outrageous prices once the 'promotion' was up. They took the information and confirmed. The next bill we got, they HAD NOT adjusted what we requested. Our bill was for well over $200. We then called Comcast, spoke to a very nice gentleman who apologized and told us to only pay what our new service required. We did that.

Next month comes along. We get our next bill. Guess what?! Now we have a past due balance of the difference we didn't pay on our last bill. (Because we were told it was their error and we didn't have to) We called again. This time, a very nice woman told us she saw the error, was taking it off of our account and our billing would be right after this. She also saw that we were not on a bundle deal. She told us we should be on this so called bundle deal and readjusted our account.

Next bill comes. AGAIN we have a past due amount and now it says we must pay in 10 days or our service will be interrupted. Are you kidding me?! We called AGAIN. This time, the gentleman (keep in mind we've now spoken to different people every time we've called) and he said he would adjust it and have a manager call us since we were having such a hard time with our billing. The manager did finally call. 5 days later, on a Sunday night while we were out. No message was left. All we had was an 800 number on our caller ID.

We called back one last time. This time we were not as pleasant as we had been the previous 4 or 5 times. We didn't get anywhere. It was 'pay the bill or your service will be cut off'. I now owe Comcast over $300.00. Most of this bill is the 'past due' balance for something we never had/have nor will we have in the future. We are going to pay it and then get the hell out of dodge using Comcast. I can't believe 4 different people told us they got the error fixed and each bill after that was never fixed.

I am so tired of huge empire companies doing whatever they want. I saw a news report about a month ago regarding Comcast. Some poor sole was being charged a $2000 bill by Comcast. WOW. How does this company get away with all of this?! I'm paying for something I never had. Pure profit for Comcast while they run to the bank laughing.

It sickens me!!

Our area is unfortunate to only have Comcast as the only internet/Cable/ Phone company. They have tortured us mentally and we can't just deal with it. We disconnected the service back in April and decided to stay without and they are still billing us over $300.00 from their collections for their things that we returned. We have called tons of times and we are lied to that the issue should be resolved in thirty days, just to receive another bill from Comcast collections. Who can we talk to because we are tired of their customer service that no-one seems to know what they are doing and their records seem to be different depending on who you talk to. C'mon Comcast, it feels like service in the middle of the Amazon, wake up.

I scheduled an installation vie their online chat for January 7th 2009, between 830am and 11am. At noon on this day I called Comcast because I had not heard from the technician. I was informed that my install date was actually January the 11th. I asked how was it that the on-line chat person told me the 7th but the call center shows it as the 11th? I was told they had no idea and that they do not have access to the online infromation or vice versa. I had taken the morning off from work and now evidently for nothing.

So I reschedule for the 12th since I was unable to be their on the 11th.

On the moring of the 12th I get a phone call saying that they cannot be there as scheduled and were running late. When they finally showed up, around 1230pm they spent an hour installing my internet only to tell me that the modem was not any good, they did not have another modem in their truck, they were out of modems in the local office and it might be a few days til they received more modems. The kicker was they modem they had had been sent out for service prior and never check to ensure it was working properly. I called the 800 number and was told there was nothing they could do. Terrible buisness practices!

Comcast was my provider for internet, cable, and phone. I was paying for a bundle package in the amount of $114 a mth. But they were charging me 50 extra a mth. for the digital boxes and sports package, that I could get all included in the price at dish network. So I contacted them and they told me that the double play package is $52.90 so I went with the dish thinking I would be saving money. Guess what, NO I AM NOT they told me because I am an existing customer that I can not get the double play deal at $52.90 WHAT? I have been a customer for 4 years and they want to charge me $90 a mth. for internet and phone services. I can not believe it that they want to charge me that much as an existing customer this is the treatment

I get for being a loyal 4 year customer to them and I have been paying almost 200 monthly bills to them. I was furious about this when you contact them you get so many different answers from all there employees that seem to be not trained very well. I just can't believe they would rather lose my business than give me a good rate to stay with them. Comcast sucks! The internet goes out all the time and runs like dial up at times. It is the worst internet I have ever had in my 33 years of life. I refuse to deal with their nickle and dimming me any more. I canceled my services to them and told them I will do everything in my power not to have them as my provider for anything ever again.

Anyone interested in saving money do not sign up with them without doing your homework first because once you are a customer of theirs they no longer care about you. They just want to suck you in and then charge you for everything!