I currently have Cable and Internet though Comcast and since I switched my phone service to Comcast month ago I am unable to access to my account on line because it needed a pin # which I was not aware of. When logging in, it prompted me to have my pin# mailed to me. However, its been 4 weeks and still no pin # sent. So I went to the local branch office and was told that a pin# will not be mailed out to me unless I show my valid ID. What a hussle! When I called few days ago and demanded for the pin # I was told they will mail it out within 24 hours. When I called today the account Manager said it would take 5-10 business days to get my pin #. What a story! Comcast *** big time.

I called and cancelled my service with Comcast. The person I talked to on that day told me my next and last bill is going to be 27 dollars and then...guess what??? They took out 116 dollars out of my account and totally took advantage of auto pay. I called and talked to a guy and he said I should get a cheque in 3 to 4 weeks. For the difference, and then I called back. a lady picked up the phone, She said she said they had scheduled to mail out my cheque for 62 dollars. And I am thinking 116-27=62?? I don't think so. It should be 89 dollars. She said no you owe 59 dollars..Umm...and I am thinking why didn't the guy told me that a week and a half ago. And the guy who I talked to this morning. Why didn't they say anything???? Is it my fault that they gave me the amount and made my budget around it???? It’s their fault. They need to better train their staffs. God!!! I live on pay check to paycheck..And the Supervisor even said she can't do anything about it...when my friend is paying 20 dollars with HBO on demand and everything and I have always paid 89 dollars each month for to get what he was getting for 20...COMCAST IS A *** UP COMPANY!!! COMCAST ***!!!

Have you ever watched the commercials where they do the stories about the low intro rate ending and comcast raising the prices? Well, it happed to us. We signed up last May when we moved into an area that comcast is the only provider. We opted for a second digital box so our total was $108 a month with taxes. We had been thinking for the last few months of getting rid of cable because we don't feel that it is worth the price. When the bill came on April 30th, it was for $143.

$35 more for the same overpriced services. I called to cancel the service half expecting them offer something to keep us as a customer. Nope, the woman said no problem she would cancel our service. She asked me if I wanted it canceled right now and I asked her how long we were paid up to. She sad the 3rd of May so I told her to cancel it on the 3rd. The second I hung up with her, my digital voice and internet service were gone. I had to call them back to get it turned back on. They also wanted me to deliver their hardware to them (For free). I told her to come up with another option. She shipped a box for me to ship them back in. I shipped them back yesterday on the way home from work (Got a tracking number).

I called to make sure that they canceled the service because I have read that they like to continue billing even after you cancel. She told me that the order would not be completed until the 19th but not to worry because I would not be billed. I told her that I don't care when they come and cut the wire, so long as I don't get billed but I don't see why they need to wait so long.

So I got home and my new Yahoo DSL service was working as promised, and despite what comcast says about DSL, mine works just fine. I put up a tv antenna and the new digital tv is clearer then what I was getting from comcast. So we are happy.

I really wish that they would have just lowered the price. They run ads in our market for the triple play for $66 a month but when you call them they tell you that rate is not for our area. I guess it makes more sense to them to make no money from us then the $99 they were getting. Go figure, I always thought it was better to keep a customer then find a new one.

Cable is not like gas or electricity, you can live without it. No point and putting up with the outrageous prices and very poor customer service. I really hope more people will dump them and force them to change.

I cancelled my cable TV with Comcast on 4/24/08. They are still charging me for it, and when I contacted them to find out why, they said this is standard procedure. I'll be paying until June for cable TV that was turned off almost 2 weeks ago! That's if they aren't lying, again...

Why did I cancel it? I was told by customer service when I wanted to cancel the first time that they would extend the package pricing of TV and internet, then was later told after I got my bill at full price for each service that the representative had lied to me. They didn't even attempt to deny it!

Don't get an account with them unless you like throwing your money away and being constantly lied to!

Comcast's internet service seems to be getting worse by the day. For weeks, my connection has been dropping several times a day. Sometimes it's only for a half minute or so, sometimes it's for several minutes up to around half an hour. Today (Sunday), it's been down as much as it's been up.

I called Comcast, and they sent a tech out, who said my signal was "too strong" and put a couple of attenuators on the line. That seemed to help for a few days, but the problem is back and worse than ever. And on top of that, they charged me for the service call to fix their problem.

Today is the last straw - my neighborhood was "wired" for Fios last year - I'll be calling Verizon tomorrow.