I'm a travel RN with a home in Pennsylvania and traveled to Fresno, California. I subscribed to Comcast and received the cable box as needed. When my assignment was over I called Comcast to discontinue my service. The Comcast representative confirmed my call and was told the d/c date and to leave the cable box for the technician to pick up as he was to be in that apartment complex, so I did. Now I'm told that I owe over $100. 00 for that damn cable box.

The company after one year changed my rate without advanced notification, also double charged these rates when they knew I had terminated their service. I sit with a bill for $307.71 for a $99.00 service per month, of which I was paid up for one month in advance. During the last month they sent invoices almost every week, with each one greater than the last to a total of $558.11. Then they reduced it to $309.71.

As if their greed must have gotten to them. When seeing the new rates they wanted to charge I immediately canceled service.

I reside in Nashville, Tennessee and Comcast cable service here is absolutely HORRIBLE! Many of my complaints stem from the most obvious and makes you wonder why you pay so much every month (even with the constant price increases and channel changes) for something that really, if you think about it, is not worth the money you paid for it.

1. You can ask three customer service reps the same question and receive three different answers. Does this company even train their employees regarding cable services provided by Comcast?

2. Comcast has a message service that advertises worthless tidbits of information. How about posting when you are changing channels and rate changes? Many of us dont know of these changes until we receive the bill or flip through channels to notice that a channel you once had is no longer in the lineup.

3. Comcast had two rate increases last year (early spring and in the winter). Why so many and so often? Why has service not improved?

4. Why is there no other cable provider? Is Comcast the only conglomerate that, because it's the only "spoiled child", is willing to take more money from its customers since there is no other competition? What of Charter?

I wish someone with the FCC or some other commission would come in and investigate the practices of Comcast. Many, MANY people are dissatisfied and feel they have no other choice but to select them. Our only choice is Dish Services and DirectTV but they offer sattelite services. Pity. They could make a killing with a lot of unhappy Comcast cable customers.

I laugh when I see the commercial that states "... Comcast is the nation's leading cable provider..." It's the leading provider because for some of us, it's the ONLY worthless provider! Terrible customer service, increasing rates, constant changes, lousy service and stupid decision makers whose only concern is to line their pockets and not benefit the customer is what makes Comcast number 1.

I wish these companies would employ employees that can speak and understand ENGLISH.
I had COMCAST CABLE TV only, I added internet to my cable, the service was bad so I discontinued after a month. I turned the equipment(modem) in and i was still billed two months later for internet service. I called again to have internet service discontinued and disput the two months billing. They ended up disconnecting comcast all together from my house. I called the 800 number to complain about no cable TV and they said the account was fine and have a service tech come out. The next day i called the local Norcross, Ga and i was told that cable service was disconnected. They said they would send out a tech the next day to have services reconnected.
I am disappointed with Comcast services and wish they would employee employees whom can speak good English so they understand customers needs and wishes.

I am sick and tired of Comcast Cable TV showing the same movies on LMN, they show the same movies for 2 days in a row.