I have been fighting to get my bill sorted out. It started back in April/10 when I cancelled my service for the season. I was to receive a refund of $ 119.58. That I did not get until late August/10. Then a few weeks later I get another chg. for $ 119.68. I hold on to that for a while to see if the other one is going through. I dedposit the chg to my account. Then I get a bill for $ 119.68. I pay that online on October 21/10. The money is taken out of my account but Comcast never gave me the credit so instead of my balance being $ 0 after my refund I now still owe them plus interest every month. I am just spitting nails, they are so incompetent that they should not be allowed to run a business. There should be an investigation into their financial dealing. As of this date my account is still not settled. It's the only company in my area BUT I will not deal with them anymore. Every year it is the same and a couple of times I have let it go because of the frustration. Wonder how many millions of dollars they defraud the people in the same situation. I AM SO MAD!

Comcast / Xfinity: ENOUGH WITH THE TALYOR SWIFT COMMERCIAL- STOP IT ALREADY, I AM OFFENDED !!!

I pay far too much for my family to have cable; why do I have to be insulted even more with this Country want- to- be ?

You force feed the masses drivel, with all these bad commercials

& reality- scripted television, you know, where they use bad actors to portray real- life, as I am certain many scenarios have beed drawn up or encouraged, but these paople can't pull it off.

I am so sick of this garbage music that you shove in my face, please stop ! I am going to get the dish...

By far the worst service I've ever gotten. It all started with my installation. Comcast had to cut out my concrete driveway to "install conduit underground" that is now cracking and a total of one inch underground. I've had Comcast for a total of 7 months and called into complain twenty three times to report dropped internet, on=demand not working, cable box not responding to remote let alone their own equipment when sent a signal, a faulty box and broken remote that had to be returned by myself, I could go on and on. the point is Comcast isn't worth the headache, I don't recommend Comcast services to anyone. I wiped my ass with there last bill and sent it off! so enjoy!

We are paying monthly, on time, for high speed internet. When we noticed our 'high speed' was SLOW and non-moving, we called and spoke to a Comcast phone Tech/rep. Even though we were connected and our screen showed our Comcast website and email, the rep told us she 'could not see our modem' and we 'were not connected'. We were advised to set up an appointment with a repairman and did so, with the appointment scheduled for the following Monday between the hours of 9a and 9p. Later in the afternoon we received an automated call reminding us of our appointment, set for two days later. The following day we received a call asking us to 'confirm' our appointment for Monday between 9a and 9p (again) and I selected the appropriate options to do so. The following day (Sunday) Comcast's automated number calls to remind us of our appointment on Monday between 9a and 9p and asks that I select the appropriate number on the keypad to confirm - Done! Sunday night just prior to 9 p.m. Comcast's automated 'Service' called three times to confirm (again!!) our appointment on the following day... once again, through gritted teeth, I followed the directed (now memorized) to confirm the appointment. Monday comes, I go to walk my dog, leaving my cell phone in the house, and Comcast calls three times, in a short period of time - to confirm the appointment. When I returned from my walk, I saw that I had missed the call(s), listened to my voicemail messages and replayed the VM messages from the 'living' Comcast rep - asking about confirming the appointment (Again!) I immediately recalled that number only to receive a message that it 'was not a working number'. I called Comcast's direct number and followed the prompts to hear that we had an appointment set for today between 9a and 9p., as soom as I hung up the phone I got another call asking to confirm the appointment???? I called Comcast back and spoke to a rep, and asked how many times does Comcast expect me to confirm this appoinment?? I was told by this rep that she saw out appointment was set and that Comcast requires a confirmation the 'day of' the appointment in order to follow up with the appoinment? I asked the obvious question... then WHY the ten other calls to confirm the appointment??? When it was getting later and we had not heard from Comcast, I called to find out that our service call had been cancelled for not confirming the appoinment! Unbelievable!! I asked to speak to a supervisor and was put on hold for 20 minutes before being informed that 'he was busy' and would call me back - no return call! I called again and selected the option to end our Comcast service and spoke to 'Cherise', who told me that she showed on her screen the high number of calls we had received, but never showed confirmation, she said she was going to escalate the ticket and we had a 90% chance of getting a repair tech out today, she also said she'd have a supervisor contact me - as of this time no comcast and no supervisor call. UNacceptable!!! This is not service

I phoned comcast using a number provided on their site. I spoke to a very helpful gentleman for 45 minutes trying to select a plan finally, selected a plan for cable TV and I was sold on the wireless (for my mother) each costing $29.99/month totally $60/month. I get transferred to another agent to schedule the set up/installation. The lady who I spoke to told me that she does not know where the gentleman saw the $29.99 for each service (TV & internet), but the total for both is $70/month. She added that the person whom I spoke to was a third party dealer. I was furious after spending 45 min with the guy to set-up the agreed service, now I am told it does not exist. I asked to be transferred to a manager, whom I found to be unsympathetic. I complained that I or any customer should not pay the price for their staff lack of training. The price difference is $10/monthly, as small as it may appear, I find it dishonest to change the price when you have agreed on it already, and spent so much time to do so. In my view, they should have honored the rate agreed with the initial person and train their 3rd party support better for the future.