Comcast Telecommunications

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Category: Entertainment

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Denver, Colorado, United States

Comcast Telecommunications Reviews

TWilkins January 24, 2010
Billing for interrupted service
It has recently come to my attention that Comcast is billing us for periods of time which service was interrrupted for late payments. They are disconnecting our services yet still billing us for services during those times. When i contacted comcast on the phone, i requested an itemized statement covering the last 5 months which we never so i went to the business office waited in line for 25 minutes to be told that of course they are going to bill us for suspended services, because we still have signal going to the home the services weren't available but the signal was still being sent. Now come on, it doesn't take a rocket scientist to figure out that they have now come up with another way to scam us. With the economy in the shape that its in, we are having a hard enough time paying for services when we have them but why should i pay for services when we don't have them. And then on top of that they are charging us a reconnection fee every for service that in one sentence they say wasn't disconnected because we still have signal, but in another they say you have to pay a reconnection fee... I know that they have the monopoly on the cable business, but that shouldn't give them the right to bill you illegally

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