As an retired IT person, I have never seen a company do more to frustrate me when I use their website. First you changed the website front page and getting any valuable news was trashed, so now I find other websites to get my news. Then you came up with a new email site It is totaly non-functional. If I have to get more then one email address/ send or bbc at a time to send a copy to more then one address or a bbc copy to myself I need to go to the address book 2, maybe 4 times. I guess you would rather I went with another company, because at this point you have giving me no other choice.

You need to do some surveying of your customer base before you summarily change your website, or be smart enough to offer several different sites for your current customers. Now most of the your young customers are using cellphones and instant messaging, but alot of the early customers want the email and surfing the web, the way it was originally setup.

I hope you have been smart enough not to change you business website or you will find yourself not serving any customers.

In 2008 my promo ran out because I did not pay attention to the date. I ended up paying a nice size cable bill until i got another promo. this year I called comcast ahead of time made arrangements so i would not have to deal with a large bill again. Well guess what i still got a large bill and was told by comcast rep that there was no record of my calling even tho i had the persons name and ext i talked to. The rep said that some calls are not recorded. I could go with a very high bill with a 50.00 credit or pay the full bill for 2 months and disconnect service. This is a RIP OFF in the purest form. They should not be able to rip off customers like this

I just received a bill for $2, 119.31. Beware all!