COMERICA BANK IMPROPERLY DEACTIVATED MY CARD THAT I REPORTED STOLEN ON OR ABOUT THE 15-16 OF MARCH. SUBSEQUENTLY MY ENTIRE SSI BENEFIT WAS TAKEN FROM MY ACCOUNT. A NEW CARD WAS ISSUED TO ME AS IF THE CARD( #5332-4808-3461-7142) AS WAS DEACTIVATED. WHEN I CONTACTED THE DIRECT EXPRESS PEOPLE AT 1888-741-1115 I WAS TOLD FOR THE SECOND TIME THAT THE CARD WAS GOING TO BE DEACTIVATED, AND THE CARD THAT I NOW HOLD (5332-4802-1288-0175) WOULD HAVE MY BENEFITS POSTED ON IT. BEFORE HANGING UP I WAS TOLD THAT THREE TRANSACTIONS HAD JUST BEEN MADE IN INCREMENTS OF $201 EACH. I AM ATTEMPTING TO FILE A POLICE REPORT BUT IT IS IMPERATIVE THAT I RECEIVE SOME CORRESPONDING INFORMATION FROM THE BANK. IN CONCLUSION, IT APPEARS TO BE THE FAULT OF COMERICA BANK BECAUSE THEY IMPROPERLY DEACTIVATED MY CARD THAT I REPORTED STOLEN ON OR ABOUT THE 15-16 OF MARCH. I AM ATTEMPTING TO FILE A POLICE REPORT BUT IT IS IMPERATIVE THAT I RECEIVE SOME CORRESPONDING INFORMATION FROM THE BANK. IN CONCLUSION, I HAVE BEEN INFORMED BY LEGAL COUNSEL THAT IT APPEARS TO BE THE FAULT OF THE BANK (COMERICA) AS A SECOND CARD SHOULD NOT HAVE BEEN ISSUED WITHOUT FIRST CONFIRMING THAT THE REPORTED STOLEN CARD (5332-4802-3461-7142) WAS PROPERLY DEACTIVATED. I AM HOPEFUL THAT WE CAN RESOLVE THIS MATTER WITHOUT ANY LEGAL ACTIONS AGAINST THE BANK BEING NEEDED.
AGAIN MY CURRENT PHONE NUMBER IS 9609)277-4148
RESPECTFULLY, MR. SHERIDANN BLAIR LAWRENCE 155-60-3140

I had a business bank account for over a year with Comerica because they could support our California and Michigan offices. Well the time came to get an address updated and new debit cards. The Comerica rep asked me for paperwork that they lost, so I went and got the paperwork for them and then they didn't follow up. I called, called, called then finally the same reprensentative in the branch in Clarkston, Michigan answered and said she can't speak with me and the manager would call me. The manager called and said we have to terminate the relationship. I did nothing wrong, so I was very confused. I escalated the situation and everyone was the same..very short with responses and zero reason given. So we moved our account to another bank and filed a complaint with the Attorney General. I've never been treated so poorly as I was by the representatives at Comerica Bank in Clarkston, Michigan.

I used the ATM machine at my local Comerica branch. The machine did not give me the money. I reported this immediately to the bank. The people at the branch were unable to help me. The bank took the money out of my account. The ATM is serviced by a third party, so the branch manager and tellers all told me that there is nothing they can do. They said 'they will look into it'. They were unable (or unwilling) to explain to me what 'look into it' means or when the problem might be resolved. They said that if their investigation goes well, I might be able to get my money back in 10 business days.

They were unwilling to provide me with contact information within Comerica Bank so that I could pursue the matter further. They were unwilling to provide me with contact information on where I can file a complaint. Their machine kept my money, and that's about it. I'm out of luck and out of $200.

I have banked at this branch for 10 years. They all know me and until yesterday, I had good relations with the people at this branch. I asked them to put an out-of-order sign on the machine and call for service. They were unwilling to even do that. They just said, sometimes this happens and with any luck, it will work out eventually. I asked them to look at the security camera tape to verify that the money did not come out of the machine. They said they could not do that. In essence, there is no way for me to prove my claim that I did not get the money out of the machine. They're just going to keep it.

Where is Robin Hood when we need him? Our daily news is over run with the debate regarding the necessity of governmental monitoring of one thing or another. Why is it we never see the topic of discussion addressing financial institutions? By financial instituions I mean banks. I am one of the millions who trusted my bank, viewed my statement on line every day, pay bills on line, and purchased goods on line as well. I was doing my part to aid our economy believe me.

One day just before Thanksgiving 2007, while reviewing my statement online, I notice pending charges in excess of $149 from a transaction I did not make. So I call the telephone number attached to the transaction and inquire. After a brief conversation with an operator from a company I'd never heard of, I explained to the gentleman how he had just stolen money from the wrong person and he needed to contact his superior and have the funds reversed. And, he needed to take care of it prior to my contacting my banks legal department, which was the next phone call I was going to make.

I felt somewhat confident in my bank coming to my aid as I was contacting someone prior to the transaction completion as well as providing them with the information I obtained through my investigations.
The response I received was shocking to say the least. Don't get me wrong, I did receive their empathy, but that's all I received. Oh sure, they were willing to issue a stop payment against the charges, along with a $35 fee to me. And, that didn't really guarantee they could issue it in time. Then I was informed I could always take my chances because some times charges of "this nature" sometimes just "fall off" and never charge against the account. No such luck for me. This did charge against my account and forced legetimate transactions into over draft or NSF status, of which I had to pay.

I was forced to go to the bank branch, fill out the paper work to get my money back, try to prove a time-line in which the bank deducted the fees so I could re-gain some of my lost funds. I then had to back track to the merchants I wrote checks to and hope they didn't charge me a returned check fee. I did end up paying for one because Comerica refused to accept the responsibility.

Our banking institutions are simply too protected by legal loop-holes so it's no wonder there is such a high rate of identity theft.

Companies are getting rich off societies fear of having, of all things their identity stolen! I like looking at myself in the mirror every morning knowing I have an idea of what it means to have integrity and humanity. It was a sad day when it was discovered how one human being could cheat another to advance themselves.
The only statement I have left to say is I hope those of you participating in these activities find your way out soon because you are not as smart as you think. We are on to you and we are wise beyond what you can comprehend. We have learned to move on and find strength in something greater than you or anything you have done.

Comerica Bank just sucks in MANY ways.

I am going to leave this plain and simple BECAUSE they actually pay people to pretend to be normal consumers and go out and respond to each and every complaint that they find against themselves, regardless of the reason and regardless of how well deserved it is. Just watch, someone will respond against this complaint - even though I have given absolutely no details about my situation with them. It is their sworn duty, one in which they are paid to do - protect the king against the peasants complaints. Well, I say OVERTHROW the king.