Comfort Inn & Suites

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Category: Travel

Contact Information
1414 228th St SE, Bothell, Washington, United States

Phone number: 425 402 0900

Comfort Inn & Suites Reviews

David Sandretto June 12, 2011
Over charge
Pre paid for a one night stay through Expedia.com. Upon checking in I was asked for a credit card to cover "incidentals/ damage". Since our checking account balance was low I asked the clerk twice about being either double charged for the room, or stating tha if there were any additional charges or fees I would pay them in cash. The clerk informed me both times I asked that as long as there was no damage, no charges would be accrued against my debit card. I checked my checking account on line this afternoon and it shows an $88 charge to Comfort Inn & Suites. I immediately called Comfort Inn & Suites front desk and was told there was no room damage, and that they did not charge my account. Our checking account was very low, but would have been fine until making a deposit tomorrow, But with the $88 charge from Comfort Inn my account is overdrawn and I was charged a $34 overdraft fee. Above and beyond the $88 "mystery charge" The clerk was rude and basically called me a liar because they did not charge my account ! Then why does my Chase Bank statement show the $88 charge ? Since I cannot seem to get a straight answer from the hotel, I will go and try to resolve this through Chase Bank.

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