We book a room 2 months ahead of time for mid September for Friday and Saturday and told them we were AAA members. (off season) They said fine and told us they had no regular rooms for the weekend. We booked a suite for 99.00. We had a group of 8 people thus 8 rooms. They would not give us our AAA rate because my wife did not have her card on her. WE called AAA and they said all they had to do was call them and confirm.
The manager would not do this and essentially said to bad. Most unfriendly place I have ever stayed. Ending up paying $119.00/night and found out later there were plenty of regular rooms at 89.00. Just scum business people. I hate being ripped off.
The economy is bad and people who are traveling expect good service. I do not understand this mentality of screw the customer especially in the hotel business. I stay away 30-40 nights for business/ year. I will never ever stay in another Comfort Inn.
AAA should pull their membership.