I will never order from the chef depot again. Although I am pleased with the items I ordered the customer service was poor. I spoke with Jessie and he was very rude and unprofessional. He sounded angry and made me feel as though i was wasting his time. My greatest regret is that I didn't record my conversations with him. Maybe ordinary customers aren't as important as restaurant owners or top chefs. I would like to speak to the owner and and express the need to provide quality service to all of his customers. A good customer service rep makes deposits not withdrawals. I recommend customer service training and anger management classes for Jessie. All I wanted to do is return an item and reorder the correct item. Jessie should not be allowed to represent this company!

On a recent vaction to DC, we (wife, 2 teen boys) stayed at the Comfort Inn (12th & M). Like most places they employ the bare minimum of help so one guy (1) greets you (2) parks your car & (3) takes your bags.

He parked the car while we hustled our own bags up the steps to the elevator to our room.

I will get bashed for this but every employee was young and spoke English as a second language. I asked for a newspaper, then switched to Spanish, she still had no idea. The mgr said, "Oh she doesn't know what a newspaper is - she's from Guatemala!" (They were on the front desk.)

The room was tiny, no closets (small dresser), we got 2 towels that would dry a model and had the loudest air conditioner in the Western Hemisphere. My kids room on the other hand was musty, smelly and hot as Hades. We got trapped in the elevator for 10 minute until I worked with another guest to pry open the door and wedge it with luggage. Spend the money and go to the Hyatt!