I ordered five pair of shoes from them in early 2010. I was hoping to find one or two pair for work, but unfortunately, none fit me well. I returned all five pair within the required time period. I never heard back from them. I checked my credit card two and three months later with no refund. I emailed them probably six times asking where my refund was. UPS verified that they delivered it. By the time that I realized I had been scammed, it was too late to reverse the charges on my credit card.

This company is an absolute scam! I ordered a pair of Danskos on 2/26/10, my credit card was charged immediately for 101.99. It is now 6/17/10 and I STILL have no shoes. I have contacted the company via email at least 10 times, no response. My online receipt still to this day says will ship in 2-3 weeks. I filed a complaint with the BBB a month ago without any response from the company- wow, shocker! I want everyone to be aware of this situation so that they will not make the same mistake- NEVER ORDER FROM THIS COMPANY IT IS A SCAM!!! I tried to dispute the claim recently through my credit card, but by this time it was greater than 60 days and was unable to because it had been so long, I am sure that the company was aware of this, and it was probably their plan all along. Conviently their website does not have a phone number, so I have no way of speaking to an actual person. This is the worst business ethics I have ever seen, and it is unfortunate that there is a scam involving really great products such as Danskos- someone should let the Dansko company know that there is an internet scam involving their products.

I ordered shoes back in early March. They kept telling me 2 more weeks, two more weeks, etc. I finally cancelled the order in April. They e-mailed confirmation of the cancellation and reported a refund would show up on my card. There has been no refund and they will not respond to any subsequent e-mails inquiring about the refund status. NO PHONE SHOULD HAVE BEEN MY FIRST CLUE!

This business is completely fraudulent and has ripped me off and apparently others. They need to be reported to any and all online sites that warn the public about scams. I have contacted the BBB and will be contacting the legal athorities to prompt and investigation of their business practices.

I will post a retraction if you refund my money! Order # 28792
Otherwise, expect there to be warnings posted online to : Stay clear of this BS site!

I had the same bad experience as others. I ordered my shoes from comfortshoesny.com over a month ago and they pulled the same thing with charging me right away and never shipping the shoes. When I inquired they said it was backordered and they would send me a tracking number in a week. But they never did. Right now they claim to have canceled my order (only after I asked them to) - if I don't get a refund in 10 days, I am calling the better business bureau.

Also, they have no phone number on their site - you can only communicate with them via email.

So I posted what information I could find about this store after they charged my credit card and never shipped my shoes. Actually, looks like a lot of people are having the same problem. Anyway, John from comfortshoesny.com emails me telling me that I'm a liar and the information is not true. Nice way to take care of customer service!

Look, the deal is that I ordered shoes on their website, and they never shipped the shoes, kept saying theyre delayed, but they charged my credit card anyway. I shop online all the time and my credit card is never charged until the stuff ships. From what other people are saying, it seems like this is a scam. Even if you google their address (cause they don't post a phone number), it comes up with some shoe store called Lord Johns Bootery in NYC. Hmmm, shoe store in NYC at the same address? Well, either Lord Johns Bootery is running comfortshoesny.com, or comfortshoesny.com is a scam that's using a false address of some unsuspecting shoe store.

Comfortshoesny.com is a scam! If you want to feel violated, then buy something from them...you won't ever get it, but they will steal your money!