We purchased an Edgestar 12000 BTU portable air conditioner and it was probably the worst purchase I ever made. It started leaking 2 days after I started using it. Best of all it just stopped functioning after that.

The retailer that sold it, Compactappliance.com was just downright unhelpful in resolving my problem. They kept referring me to Edgestar to get it fixed. Almost impossible to get a hold of live person at Edgestar.

Under the advice of others who have had similar experiences with both these outfits, I have filed a credit card charge back and will be filing a Better Business Bureau complaint.