Many has reported this issue and it is all true. I was charged $12 apparently for nearly a year. I guess people do not notice the $12 charge and that is the success secret of this scam company. So I called them for a refund. When I threatened legal actions, they had no issues in giving credit for the last 4 months. I requested credit for all of my payments and they agreed to do so - I need to fill a form and submit it. Any one need to do this please call 800-826-1885

I too was scammed by complete savings. When I saw the charge on my bank statement I had no idea who they were and after "googling" them I found their website as well as a slew of complaints similar to mine. They fraudulently received my CC info off of a purchase on FTD. The how still remains a mystery. I read that quite a few people just sucked up the twelve bucks which is absolutely the WRONG thing to do!! Report it to your bank. Not only will you get the charge reversed but they will initiate a fraud investigation with minimal hassle to you. We need to get "businesses" like this exposed and shut down. You can also report them online. I searched fbi fraud and came up with an online fraud link as one of my top responses and was able to file a formal complaint pretty easily. With the exception of plane tickets, online shopping is very new to me and I want to keep enjoying it. PLEASE!!! Do what needs to be done.