To Whom It may Concern:
I was just at this Kmart location this morning. I went to this store because there was a supposed sale on school supplies. First of all when I got inside the supplies were located all over the store making it confusing to find what items were on sale. My husband asked a sales clerk if he knew where the crayons were that were to cost only 25 cents his comment was " I don't know, " and then he turns to me figuring my husband wasn't with me and said, " isn't this school stuff a pain in the ass. " First of all that is unprofessional. Then we proceed to check out once I found what I could of the supplies I originally was looking for. I got home and my husband says to me, " That was no sale I spent fifty dollars." I said "what." I looked at the receipt and realized that this location overcharged me in fact down right scammed me. The composition books and filler paper that was advertised for 50 cents a piece ended up costing me $24.90 for the books and $5.98 for the filler paper. I called the store and customer service and told the person over the phone and her response was "well that had to be last week's sale, " and I stated to her "no your help in the store handed us the flyer we were going off of." She said, "there's not much we can do about it, you can return the items for a refund but there was no sale on those items. " Now, mind you I had the advertisement in my hand in the store, but the personnel at the store refused to acknowledge the items were in fact 50 cents a piece. Now I find it to be a rip off and will never come to another Kmart until somehow this is fixed. I am now out of considerable money on supplies I probably could have gotten cheaper somewhere else but chose Kmart because of the souped up advertisement. It really stinks to know that such a huge franchise of stores could get away with small scams on simple folks who just need to get what they need. I should have been charged only the amounts the what the advertisement said, and I wouldn't be griping now and complaining of unfair and false advertisement. All I can say is BEWARE SHOPPERS SCAMMERS ON THE LOOSE!!!