I spent Est. $1, 100. w/ these people. My hard earned money! Now when I go into Conn's I expect a Hello from everyone, I don't care if you don't see a sale or big sale or however the heck you all get paid.. Now is the time not to be picky because the economies not getting any better. I went in to make a paymt today 8-05-09 walked in and Stood 2 Men w/ suits on looked @ me, and regreted they made any eye contact with me at all! I already knew what they were thinking, "I don't want this one" Oh, and No hello! No Welcome, nothing!, I was about to say hello, but wanted to wanted say "Bleep, bleep instead! So I continued to Walk to the back to pay the last of my bill and Price the Freezers, because you can see them from the counter where you pay your bills, which was great and because My mom & I are needing one for our catering business! Thought I'd price them and think about getting one ASAP because because the Christmas parties were around the corner. Then I heard 2 bright eyed bushy tailed older gentlemen sing in the front of the store " Welcome to Conn's. How may I help you" To a couple who just walked in, which by the both were caucacian! I told the Cashier or clerk I want that kind of service next time I enter those doors! I told him I have money! And don't let the fact that I am mexican and a woman fool you! He yelled out as I was walking out " AWWWW don't be like that? "Come on don't be like that? I told him" FIX IT! I am on Facebook, Twitter, My Space, Youtube and I work for a multimillion dollar company and I meet poor, average, and prominent people, I will continue this experience in person, on a bus, on a cell, in line at a grocery store, at a party, lunch, dinner, if Conn's continues to be racist, oh and the gentlemen at the front of the door 1 black 1 white, go figure!

I expect an apology! I will find and write the corporate, CEO, GM, Mger, Supervisor, Maintenance, Truck Driver till I get my apology. I will never be at peace with this behavior.

I have presented this before regarding the unemployment ins. we accquiered when we first contracted merchandise from Conn's. This was in 2007 and apparently when you continue to add merchandise to the existing account the benefits you purchase are not rolled over or they are just not added as part of the contract. Though the price increases none of the fees that are charged for that service are not removed, yet the service is denied when it is needed the most. And you the consumer are never told that it will change or be removed at notice to you. Who will acknowledge this at a later date to the consumer the carrier of the insurance not Conn's. Conn" will only demand what is owed to the account without even an investigation as why this would happen after a long period of time. As far as having their collectors making threats before hearing the facts. Well a lot has been paid to the account that would make a difference as to let Conn's know that ours was not intended to neglect our obligation but to seek an
answer to our delima to this matter. No threats just an honest answer. "Why were the benefits cancelled when we never requested it to cancel." And why are only the most recent contracts pulled to show of no ins. policy?" Go back to the original in 2007.

I will be protesting a Conn's on IH-35 and Walzem at 12:00 p.m. on Saturday. If you need a sign e-mail me below and I will have one for you.

When I was protesting at the Conn's store at 410 and McCullough in San Antonio, Texas I spoke to four individuals who were going to Conn's. I explained to the reason I was protesting, how Conn's employees lied to me, my extremely negative and rude experiences with Conn's customer service representatives and managers, how Conn's sales persons sale you services Conn's never intends to honor. After each conversation, each person did as I suggested. They went to BestBuy.

Don't take Conn's deceptative practices, sitting down. Fight for your Rights by protesting. Conn's hopes that you will only complain on-line and not file a lawsuit. In my opinion the less people who know about Conn's deceptative actions, the more victims they can feed upon.

E-mail me and I will provide you with all the information you need to sue Conn's for free no stings attached. You should also get a sign, stand on the sidewalk and warn your fellow Amercian's not to buy from Conns.

I purchased my sony VIO labtop computer in the middle of 2007, brand new. Within two weeks my labtop crashed and refused to operate. I returned it to Conns. Almost four weeks later Conns stated they had repaired my lab top by replacing the hard drive. One year later in July of 2008 the computer crashed again, same problem. I returned the labtop to Conns.

After six weeks numerious phone calls to individuals at Conns Walzem and IH 35 store, Conn's Service Repair Center in San Antonio, Texas, as well as, its Corporate headquaters in September of 2008 my lab top was returned to me. Conn's representatives were rude, lied to me, and did not return my phone calls. Anyway, once again they stated they had replaced the hard drive. After one month the lab top crashed again. I returned the lab top to Conns. After another month they returned it to me and stated they had replaced the hard drive.

In late November it crashed again. Once again they replaced the harddrive. Man, you would figure that if you have replaced the harddrive four times, maybe that is not the problem. In December of 2008 the lab top crashed again and Conns stated they replaced the hard drive. One of my Client is a computer repair person and he told me that the problem was the video and sound card which are both attached to the mother board. So, I explained to Conns that it is not the hard drive but the mother board. I event directed them to Microsofts website, but they said my computer was repaired. After four repair attempts why do I have to do their job. The problem is Conn's does not want to replace the motherboard because, it would cost as much as a new computer.

Anyway I took it home and it started doing the same thing again. I returned it the next day at 8:30 A.M. and showed the problems to the representatives at the front desk at the Conn's Service Repair Center. They took the computer and once again stated that there was nothing wrong with my labtop. This time Conn's did not replace the harddrive, but told me to come pick it up. When I requested a new computer, they said it was repaired and they would not give me a new one.

Anytime I spoke to a Conn's representative, they were rude. Anyway I am filing a Deceptive Trade Practices Claims against Conns in Bexar County, Texas. If you would like to join me please contact me at [email protected]. Since posting this message employees of Conns have done what they do best, blame their customer.

I am refusing to accept the lab top in its current condition, broken. I am picketing all Conns in San Antonio with a sign that reads, "Don't Buy From Conn's Ask Me Why (210) 532-1000. I have been contacted by forty people so far with problems with Conn's.

Don't Buy At Conn's. I am willing to e-mail for free a copy of the Deceptative Trade Practices (DPTA) letter, DPTA petition, all discovery, and a copy of Texas' DPTA law to all persons wanting a copy. I do not want your money, I just want justice.

I bought a livingroom suit from the Cherry Lane location August of 2008. When we bought it I told the sales person manager that I did not want Ashley brand furniture since we had a bad experience with it in the past. The suit I pick out was supposed to be a Lane product but after looking at my contract it Staed Ashley's. I called the manager, Van Woods and he assured me it was a Lane product. When it arrived sure enoght it was an Ashley living room suit. I called Van and he said since he had mistakenly assured me that it was Lane he would give us a 5 yr extended warranty on it AT NO CHARGE. I kept waiting to get something in the mail but nothing ever came. So I went into the store and Van no longer worked at this location. The new manager said that nothing was noted on my account and I said "would he have had to get it approved from corporate" he said no, it would be noted on my account at the store. Well an employee told me that Van was working at the Hulen store and so I called him and he said the did remember the situtation and would look into it and call me back. That was over a month ago. I just want the warranty because this suit is already showing wear.

If this situtation was not enough, to make a long story short, I have made over 15 calls to the corporate office regarding a 100.00 payment made back in January with a check that was made out to Macy's by mistake. The store took the check and it cleared my bank on January 28th. I have faxed this check 4 times and finally today a nice young man (the first person with a brain I have talked to) acknowledged that there were two reports made to have my check refunded to me. But a supervisor named Clint Walton could not even help me. He said he would call me back and then was transferred to another department. This company has the WORST customer service I have ever dealt with. We have in the last two years spent almost 7, 000.00. I refuse to deal with these people again.

POOR CUSTOMER SERVICE/DOUBLE DELIVERY FEES.
I purchased from Conn's a 50" plasma Samsung television, their most expensive wall bracket, and paid delivery fees. Conn's confirmed that the cost to have my plasma mounted would be $299 after delivery. Conn's now wants to charge me $69 AGAIN for delivery in addition to the $299 installation fee - a double charge for delivery. My purchase was a complete waste, as the items are still sitting in the manufacturers’ boxes. I even had my home wired for the mounting. Conn's has no ethics. Service is terrible. Manager Elias Contreras at Conn's (6888 Gulf Fwy, Hou. TX) says there is nothing he can do - a poor excuse. I have recently purchased a new home and have a need for many appliances. I will never use Conn's (at any location) ever again. Manager Elias Contreras stated it was a misrepresentation by Conn's. To date, they refuse to honor their agreement and are only concerned when it comes to their commissions.