I BROUGHT A 50 INCH RCA HIGH DEF TV FROM THEM LIKE 2 YEARS AGO WITH IN THE FIRST YEAR I BEGAN TO HAVE PROBLEMS WITH MY TV. I CALLED FOR THEM TO COME AND CHECK THE TV TO SEE WHAT WAS WRONG WITH IT BECAUSE IT WAS POWERING IT SELF OFF AND ON OVER AND OVER AGAIN. THEY CAME OUT TOLD ME THAT MY LAMP NEEDED TO BE REPLACED SO THEY REPLACED IT. NOW LIKE 2 OR 3 MONTHS AFTER THAT THE PROBLEM STARRTED BACK AGAIN ONCE AGAIN I CALLED AND TOLD THEM THE PROBLEM THEY CAME OUT AND DONE THE SAME THING OVER AGAIN. OK THE NEXT 3 MONTHS THE PROBLEM CAME BACK THEN THEY CAME OUT AND THE REP SAID THAT THE ENGINE NEEDED TO BE REPLACED SO THEY TOOK THE TV IN FOR LIKE 2 WEEKS AND REPLACED THE ENGINE THEY RETURNED MY TV TO ME AND IT WAS WORST THAN WHAT IT WAS TO BEGAN WITH THIS TIME THE TV WOULD'NT EVEN COME ON. I WAITED ANOTHER 2 WEEKS FOR SOME ONE ELSE TO COME OUT THEY REPLACED THE LAMP ONCE AGAIN. THE TV WORKED FOR MAYBE A MONTH I THEN CALLED THEM TO ASK THEM IF IT WAS POSSIBLE TO JUST REPLACE T=MY TV SINCE THEY COULD NOT FIX IT FOR ME NOW REMIND YOU MY TV IS COVERED FOR 3 YEARS PARTS AND LABOR EVERY THIG IS COVERED. NOW I CALLED AND CALLED NO SUPERVISOR WANTED TO TALK TO ME WOULD'NT RETURN MY CALLS OR ANY THING AND I AM STILL HAVIBG THE SAME PROBLEM WITH THIS TV THIS IS SO SAD NEVER HAD TO DEAL WITH NOTHING LIKE THIS IN MY LIFE. THEY ARE VERY UNPROFESSIONAL ALL IWANT IS FOR THEM TO REPLACE MY TV. I HAVE NOT BEEN ABLE TO ENJOY THIS TV SINCE I BROUGHT IT AND I PAID TO MUCH FOR MY TV FOR IT TO JUST BE SITTING THERE. SUPERVISORS ARE JUST AS BAD ANS THE SO CALLED CUSTOMER SERVICE REPS. POOR POOR POOR CUSTOMER SERVICE.