I bought some appliances from Conns and made timely payments, when it was almost paid of the sales man convinced me to make more purchaese which i did, but unfortunately not too long after then my hours were cut at work and started missing payments, not to talk about the dubious salesman at the katy store who added 3 to 4 year warranties and Insurance payments without consulting me, I get rude calls and messages from their collection dept up to 13 times daily monday through sunday, calling my home, cell phone, job, threatening to take money out of y account as they have my account information, at one point a representative of Conns came to my home, banging on the door and yelling, he is from Conns to come repossess their property, my kids were home and terrified, neighbors saw them, when i got home and heard what happened, called Conns and tried to be reasonable but the woman and man I spoke to were so rude to me yelling that they had every right to come to my house and they will embarass me if they have to. Something needs to be done to these people they are ruthless and act like animals. I have made attempts to call them to make arrangements but payments I have made are being applied to late fees I was informed after the fact and nothing towards my principal. I am considering talking to my attorney as this is harrassment and unfair business practice, there are laws in this country.