My wife and I have been customer of Conns for several years. So it's just natural when were looking for electronic to shop at Conns first. So we visited the Hulen Conns store where we met this sales person Jason. We picked out a couple items and then went to check out. I explained to Jason that I had a revolving account with Conns and that I didn't want to run a new credit application. He said that wouldn't be a problem so I gave him my account number where I have a 4400 dollar credit limit with no balance. Well as Im doing this he's running a new credit application. I seen on the computer screen approved so I asked Jason what that meant he acted like I didn't see that he just ran my credit with out my approval. After 30 min or so of asking him if he had ran a new application instead of using my current revolving charge account we decided that we were done. I called the Conns credit center and they said that a new credit application was submitted. I never auth Conns to run my credit and I feel that there must have been some underlighned reasonn that he wanted to start a new application. Conns needs to review there process on new application like having someone sign before they submit an application to pull there credit. I have contacted the Conns corp office and haven't had a return phone call. By the way the mannager Mark and Bill wasnt able to say much, but thier sorry.