I ordered a pair of pants on Jan 13th. They arrived Jan 20th. They were too tight so I sent them back the very next day, Jan 21st, to exchange for the next bigger size. Two weeks went by and I never got any kind of email confirmation that they had sent the new ones or anything. I had sent 2 emails in the meantime to their customer service asking about the order. I have yet to get any response to either of these emails. I called on Feb 3 (2 wks after I sent them back). I was told they had just processed them and it could take up to 2 wks to send out the next pair. It has now been 2 more weeks and I still have no pants. It has been 5 weeks.

Placed two orders with them due to almost half-off pricing compared to MSRP. First one was for a pair of coveralls. Good selections and options. Ordered a black pair of Carhatts only to be called after two-three hours of ordering and told that my order was out of stock and would not be in for 7-10 business days. (Would have been easier for them just to update their web site with their current inventory) Settled on the phone for a different color. Went back the next day looking for some impact wrench gloves or anything heavy duty for work. Got a phone call 24 hours later. Same routine did not have the ones I wanted/ordered in stock and I would have to wait another 7-10 days for them to be back in stock. I even paid for 2 day shipping and I guess they just expected me to eat it becuase they made no mention of refund for the shipping after calling to ask if I would kindly wait a week or two...hah. I would stay away if you need anything within the month. I kinda doubt they have much in stock but im not sticking around for a third order to find out if I get the call again. By the way, this was a yahoo approved website if that means anything.