i had a loan that was sold to consumer portfolio services and the device that they have hooked up to my truck has not worked properly and had now damaged the staterr and the ignition on my truck, please help i cant pay the note and get the truck fixed at the same time and if i cant get to work i cant pay the note...

i bought a chevy colorado didnt realize the truck was not to be sold. it had been modified so no shocks or struts wasnt safe . dealer sold anyway. i got laid off called cps no problem. then starting calling job said emergency, threatening repo all the time i am in possession of a truck i cant drive in snow or rain. so i sent three hundred when back to work . mailed payment cashed on the seventh of march truck repoed on the tenth . so i called the man said as old as u are u should know to pay ur bills. so i called i would pay the balance on my credit card said ur not getting truck back. the man said if u would pay ur bills this wouldnt happen to u

I agree with all of the other complaints filed about CPS. If your auto retailer mentions that they are providing you in house financing or lending with CPS (Consumer Portfolio Services), walk away, run, hitch hike, do whatever you can do to get out. Don’t sign up for a loan with Cps. I was in a real pinch when I purchased my car from a local auto (Big Name) dealership here in Anchorage. I won’t name names, but it rhymes with “Hal Northington.”

They offered in house financing which I thought meant the loan came straight from the dealership. Come to find out, this was not true. They had actually financed me with Cps. Now I am stuck paying on a car that I’ve been upside down in since the minute I purchased it, almost 3 years ago.

If my payment is more than 3 days late, they start calling me at my work, home and cell phone, which I regret ever giving them. Harassment today I attempted to call them SEVEN times, each time I was told to hold on before I even got a word out, then my call was disconnected after holding for 5 minutes.

This happened seven times over a three hour period. Eventually, I caught on and started talking immediately when they answered and was able to catch someone’s attention. Then I explained to the agent on the line what happened and she didn’t care I told her that I’m sure she meant to apologize for their poor customer service. This place has no customer service, they harass you, and they don’t deserve to have anyone give them their business.

I have had my car financed through CPS since Feb. 2005. Since then, I have been harassed by their collectors. My family and friends have been harassed by their collectors as well. The company’s collectors have violated FDCPA laws by giving out my account information and unlawfully collecting. I received a voicemail on 12-28-09 from a representative by the name of Jay (I still have the voicemail) stating that she has a check payment holding my account and I did not call in to authorize it.

I immediately called her back and told her I never gave a check payment to hold my account until 12-25-09. She asked why I was late I told her, and I told her I would call in on 12-31-09 with an arrangement if I could not come up with the payment. I go to withdraw funds today and find that CPS took an unauthorized payment out of my checking account using my debit card visa number not a check. I did not give them authorization to take a check payment or a debit payment out of my account, let alone give them my debit visa card number. I contacted my attorney to obtain my options to sue.

CPS financed my car 2 years ago. One month, I called because I was going to be late with my payment. They offered a one-time-only deal of extending that payment for 2 weeks. I accepted. What they did not tell me was that this was a permanent change to my payment due date. Since then, I am now ALWAYS 2 weeks late with my payment with monthly late fees piling up that I refuse to pay. I currently owe almost $2, 000 in late fees because of this; also, because of this continual lateness, they have harrassed me at work calling continuously while I am in class teaching. One day I had to argue with the csr because she told me to clean out my car, she was sending a repo team to my school to pick up my car. I asked her if I could call her back in 20 minutes after my students left, she said to just clean out my car. I chewed her out and hung up. She called 5 minutes later claiming that it was not her who had previously called me and asking if I would PLEASE return her call in 20 minutes. They have also harrassed my elderly and ill parents, my neighbors, my friends, and my coworkers.