Consumer Portfolio Services

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Category: Automotive

Contact Information
Irvine, California, United States

Consumer Portfolio Services Reviews

May 21, 2008
Illegal collection tactics
To those of you that are currently being harassed by Consumer Portfolio Services please read this post. My wife and I took out a loan with this company two years ago and we have just tolerated the harassment that this company puts forth up until a couple a weeks ago. From the continuous calls at home/cell/work. To contacting people that aren't listed as our references over and over again after being told not to. Just a couple of weeks ago they contacted my neighbor and gave out our personal information. We have received Fed Ex letters demanding payment in full or they will come and get our vehicle. Come to find out what this company is doing is illegal and you can fight back. The key is recording conversations when speaking with someone from CPS, and having individuals whom you know are being contacted to record there calls or save there voice mails they are receiving. Trust me they will say something that is illegal! We have since filed a lawsuit against CPS and the calls stopped immediately and now we are going after them for money now!!! This company needs to be stopped. Please don't feel like you have no where to turn cause that is what my wife and I thought, but what they are doing is illegal and each and every case needs to be brought forth. Just go to Google and input "illegal collection tactics" and you will be well on our way to putting it right back in there face. I hope everyone that is being harassed by this company gets to read this and takes action on them cause I know how it feels!!! These are the rudest and most uneducated people I have ever dealt with.
April 24, 2008
harrassimg
I fell behind in my payments due to loss of work ...This company full my cell and home phone bill and proceed to call family members and clients and discuss my personal financal matters with them. very unprofessional tactics...please shed some advice is that legal.
March 21, 2008
Harassing calls and falsification of identity!
Let me start by stating that I get constant harassing calls from CPS (Consumer Portfolio Services). They not only call me and falsify who they are, but they also contact my references and question them and give out my personal information, which really should not be discussed. They also falsely stated that they were detectives looking for me, when I have been living in the same place for the past 10 years (or more). They constantly lie to say that they are trying to help me with my matter(s), but yet when I call them back to see if I can set up some type of help with payments, they continue to harrass me and just tell me what to do without looking further into my situation. I have recorded them numerous times making threats and accusations which were not true. I have every intention on paying them for my vehicle, and heavens knows I need it, plus I am a single parent doing the best that I can. But the stress that comes from harassment is just unbearable and will be stopped. I am not going to call people back who are doing more hurt than harm. I understand that when you purchase items they have to be paid for, but I did not sign an agreement to be harassed. When they call, they call back to back during the day constantly when there is no need for that. I also wonder if this is a reputable company for the lies that they tell in order to contact someone. I don't have to hide from anyone, but you cannot sit on your cell phone all day at a place of business when it's your job. This company need to realize that people go through things every day of their life, and not everyone can always predict when things happen they may alter their financial situation.
March 10, 2008
Harrassing Calls & Theats
I agree with E. Miller. Our harrasing phone calls started the day after our first payment was due. I had already mailed the payment, but they insisted it would take two weeks for them to proccess, so I had to make another payment to them right away so I would get proper credit. BULL!!! I told them that that was not going to happen, and they proceeded to threaten me with bad credit reports and repo. Every 3 weeks we get a phone call from them asking when we are going to make our payment. They call my husbands work and get him in touble. They harrass us evn when it's not payment day!!! This is so uncalled for, as well as should be illegal. These people should be out of business!!! I am in the proccess of selling my car and getting away from them!!! Good luck if you'e reading this!!!
February 26, 2008
Daily Harrassment and Threats!
Harrassment and Threats Everyday sometimes more than 5 times, By 5 different people. Asking me where is my payment? "When it is not even the due date". They also ask me what condition the vehicle is in? then, the other Question is is it still Parked @ ---- ave, in anytown usa? Because we need to know where we can pick it up. "Do you want us, to Come take it from you? "I am physically and emotionally sick of this constant harrassment and threating tactics. This has got to stop! I really need the car, But not this Bad. Nervouse break down or Heart attack. Thats all I can say! Sincerly Nani L Newton
February 8, 2008
Harassing calls!
I only owe this company 2 payments 600.00 they are calling me on my cell, & they call my parents who are elderly, They call my neighbors to tell me they will get my car. They call @ work, They are relentless! What are they gonna do w/ my measly little loan gets paid off! I feel they are vultures, I think we know what they are up to.
January 28, 2008
Unprofessional business tactics
These people have called me so many times at work daily and just today left me a message with the receptionist at my job saying to take my things out of the car because they are coming to get it. There is a law against releasing your personal information to others but then when I called them they told me that I have not been answering them so they will keep calling.

The supervisor I spoke with was just as rude as everyone else. I regret the day I ever signed up with these people for a car loan. They threaten to take the car and yell at you, then say you are having an attitude. Absolutely unprofessional!
January 7, 2008
Loan payment problems
I am having the same problems as everyone else! I have been let go from one job because of these ignorant peoples phone calls and on the verge of being let go from the current one! These people are very inconsiderate and need to be stopped of there foolish acts. Do these people think that others dont run into problems in their lives? I understand what it feels like to be owed money, but I would never be as rude as these people. I am going to let them take my vehicle because I am not going to put up with this anymore. They have called my mother, my father, my sister, and now my work at least 10 times a day! Even when im not there. If anyone has any info they can let me in on please let me know, it would be greatly appreciated! Thanks
January 1, 2008
Harassing phone calls!
I recently had a tragic situation happen to my son where he is still fighting for his life and ultimately ended up a quadriplegic.He resides in a nursing home and do to the amount of stress involved in my job activities i could no longer,hold my job and i am now on unemployment and i am struggling to pay my bills and pay my car note,because after all i do need my vehicle to go to see my son. On a few occasions i have spoken to different people from this company to try to set up some kinds of arrangements, some people have worked with me,and as soon as i make a payment they began to call my references all of whom are not well my mom, my aunt, my son who is the quadriplegic! So when i go to visit him he tells me slowly mom the people said they are going to take your car, so he automatically starts to worry.
December 13, 2007
Harassing tactics
This company is a plain pain in the ? If I am more that 5 days late on a payment, they start calling 5-8 times a day on my home phone and cell phone. Then if I do not respond to their calls they start harassing anyone I listed on my original loan application as references. Currently I have had a financial setback but even so I have not been even 30 days late. usually the payment has been made long before the 30 days deadline for actually being considered late and reported to the credit bureaus. This should be considered harassment right? They call starting at 7:45am and continue up until 8:30-9:00pm and on Saturdays and Sundays. What can be done?

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