Consumer Portfolio Services
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Category: Automotive
Contact Information Irvine, California, United States
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Consumer Portfolio Services Reviews
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Serina Brown
March 9, 2011
Harrassment and Threatning Calls on Cell, Work and Home Phone
I have received many harrassing calls and threats from CPS. Just last week I received a threatning nasty message on my voicemail at work. She was nasty and she said, I don't know why you are not answering our calls, you need to just take care of your responsibility! Then hung up abruptly. I have spoke with them about how they have treated me, but there has been no change. Something needs to happen! I no way is it alright for a company to treat customers the way they do.
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sdjmartin
February 28, 2011
Illegal Collection Practices
CLASS ACTION LAW SUIT AGAINST CONSUMER PORTFOLIO SERVICES - JOIN
SEND CONTACT INFORMATION TO [email protected]
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sdjmartin
February 28, 2011
Denial of Valid Payoff Amount
During life of loan coerced in to post dated checks, harrassed, references harrassed, only 30 days past due, when post dated check processed on unagreedupon date caused return. Called to advise problems with other personal checks and Ms. Williams stated "oh so I guess if we told you to jump off a building you'd do that too?". Consistantly rude, harrassing, violation of creditor/lendor rights and to this day I've been waiting on valid pay off for more than thirty days. They are not honest and have no regard for the regulations they are to work within for the state in which the car loan originates in regard to collection policies and protections under the law for the person paying the loan. Anyone interested in joining a a "Class Action" lawsuit, please contact [email protected]
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sanders681012
January 16, 2011
rude
These people call me everyday about 5 times asking for money for a truck that they took. I had lost my job and could not pay for the truck this was about 4 years ago. Now they want me to pay the the balance of $8, 000 they are crazy why am i going to pay for a truck that has been sold maybe more than 2 times i told them i would give them $1500 but they dont want it the should be happy i am trying to give them that because most people wont give them nothing
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Tara B.
November 23, 2010
Harassment/giving out personal information/contacting those not on my list
I have also dealt with this company and they need to be stopped. Harassing calls. contacting those not on my list, giving out personal information, and no m bill shows I behind which I have proof that I am due but one payment and it will be current. This company obviously get there people off the streets! They need to be stopped and I plan on filling a lawsuit soon
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Eli4aref
November 16, 2010
Harrassing Customer service
I've been dealing with this company for over three years and refuse to spk with anybody with this RUDE and DISREPECTFUL company. I just make my payments right online. But when you are running late with your monthly payment these people are absolutely ruthless!!! They have now decided to start calling and leaving messages in my neighbors (two so far) answering machines, Absolutely discusting!!! A complete violation of my privacy and the FTC section 806 regulations, which I already file a complaint with, the BBB and tomorrow the attorney general. I'm actually considering searching for a lawyer and suing them. I look foward to the day I have the last payment for this car. I plan to piss on that money and personally dropping it off in the corporate offive in VA!!! Don't do ANY business with these ruthless, mobster-like, haglers, dispicable company, you will live years of absolute horror!!!
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Danessa
November 11, 2010
Rude and Harrassing
This company is very harrassing and constantly calls my house phone, work phone and my cell phone and leave rude messages threaten to come pick up my car and when I return the call its totally different story! Sometimes I am late on my payment or I make a partial payment which may be half or more than half of my monthly note and still harrassment. They are very unprofessional and talk to me like I am nothing. Sometimes they leave me in tears after the way they talk to me. I could not believe when they told me well can't you borrow the money from someone to pay your car note, why are you late, why don't you have a checking account? I will be so glad when I pay this car off and will never purchase another car through them. I promise if I would have know how rude and unprofessional these people were I would not have accepted the loan. They are so stressful! I had a loan for a car through a bank and they never gave me as much trouble as CONSUMER PORTFOLIO SERVICES!
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So Done
October 7, 2010
Harrassment and involving my children
I'm so glad to be giving back my Vehicle financed with Consumer Portfolio Services. I purchased my vehicle in April 07 @ 16, 851.00 and still owe 12, 200.00. I tryed to trade in vehicle...but owed to much.
These rude and evil people have been harassing me and my children for 3 years. Some Man called our house one time and talk to my 11 year old daughter. He said if he did not talk to me, someone was coming to get her, he was calling CPS (Child Protective Services). I called and complained. Once we were out of town at a Softball Tournament and these folks found out what Hotel we were staying in and said they had some bad news about my oldest Daughter. It was nothing just trying to reach me...oh the embarrassment. They' ve called my co-workers, friends and family on numerous occasions.
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hateful people
September 23, 2010
Taking more money then allowed
Call and harassing even if its a day later that the due date. They are so rude. They will say things like well borrow money from you family for gas or food money or we will take your car. They on a regular basis take more money then they are supposed to out when you make a payment. When you call and ask they say oh well they should have told you there were extra fees, how many extra fees can there be? They have do that several time and have left me negitave in my bank. When I filed a claim with my bank they called and said since it was rejected if I didnt pay right then they were going to pick up my car. Nevermind the fact they took 120.00 more than they were supposed to. This has been the worst five years because of these horrible people. I'm so glad I'm done paying them but still am getting the run around trying to get my title. I hope the next future customer reads this post and does not use them no matter how desprate they are. DO NOT USE CONSUMER PORTFOLIO SERVICES!!!
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LadyKJ
September 21, 2010
Harassing phone calls to work and cellphone
I have my car finance through CPS since 2007. Last week I received a call from a lady who worked at Consumer Portfolio Services by the name of Ms. Stanford. She called me at my job and told me that I lied to her about making a payment and needed a payment today. What really struck me weird is that I hadn't spoke to anyone at CPS in over 30 days. After trying to get her composed, she proceeded to hang up in my face and then called my cell. I cannot accept personal calls at work nor answer my cellphone while working. I work at a financial institution and that would be grounds for termination. What further struck me weird is that she got "professional" on the voicemail that she left me on my cellphone. When I took a break to call her back, I requested that she or no other representative of CPS contact me at my work place. Further, I confirmed to her that I had not spoken to anyone to make any promises or arrangements for a payment in over 30 days. Then I shared with her that they would get their payment before the month was out... She said I was playing her like a fool and that they would process the paperwork to pick up my car and hung up in my face. I called back to speak to her supervisor, named Ms. Elba, thinking I would get through to someone with more professionalism and tact...she turned out be just as rude as Ms. Stanford was. Unfortunately, nothing was done and I was treated with additional disrespect and unprofessionalism by Ms. Elba. I tried to contact her supervisor...but whoever answered the phone, said that my account was flagged to be directed to Ms. Elba and no one else.
Today, I received another call at my workplace from Ms. Elba and she started it up again. I reinterated that I cannot received personal phone calls at my job and asked her to stop calling me. She yelled and said "I need my money today!" I hung up. She called back and I said that I would contact the authorities for harrassment if she continued to call me at my job and I hung up again. Then, she called my cellphone and left another nasty message to the affect of "You cannot drive the collatoal for free, ma'am and since you refuse to pay for the collatoral, how about I come to your job and collect my collatoral, now what!"
All in all - I regret the day the dealership approved me for a car through this company. I am currently pressing harassment charges and filing a lawsuit against CPS and specifically these two CPS representatives for distress, harrassment and hardballing their customer.
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