As I see there are lots of people dealing with this company and getting the same harrasment phone calls as I do. I have several complaints about this company. I have realized that if you are just 3 days late on a payment they start calling your phone, work phone, even my fathers phone. At one time I was $138 short on a payment and my next payment was due within 2 days. They called my work one day and lucky me who answers the phone at my job (which employs over 500 people mind you). We are not allowed personal phone calls either so I said she is not in and cannont receive personal phone calls either. The lady then said WELL I KNOW THIS IS HER! And I am telling her its not and blah blah blah and hung up the phone...well go figure they keep calling and I have to answer the phone and we do not have caller ID in there if its an outside call. She got an attitude with me and then said well can I talk to her supervisor? This is not allowed they can't get your work and others in your personal financial problems. Eventually I just said I was going to pay the balance in two days when I get my check. They set me up to believe a towing company was outside looking for my car and I had to pay them the balance now or my car will be towed. I went ahead and did it and left it at that. Well another time I was almost 30 days behind once again and they called my job again! I was'nt in yet because I work 2nd shift and the guy asked my coworker why I wasn't at work!!! She got an attitude back at him and hung up. Every worker there I have talked to is rude and has no sense. As of right now I just paid them $300 a week ago from me being past due due to a relocation and start of a new job...I am currently 2 weeks behind on my payment this month and they call me at least 4 times a day...probably more because I have no service at my job so I cant get any phone calls! Something needs to be done to this company!

I called into CPS to set up a payment arrangement for the following week and the man I spoke with (MIKE) was unreal. He threatened to take my van. He actually yelled at me! I asked to speak to a supervisor and he said no. I, again, told him that I was not going to argue with him and that he made me feel uncomfortable and that I wanted to speak to someone else. He said, "Why, because I won't do what you want me to, still no!" Only after I told him that I was going to start recording the conversation, he finally gave me to someone else. The other gentleman (BRENT)was proffesional and set up the arrangement with no problem. Brent even stated that I had made my payments faithfully for over 2 years with no problem so he didn't understand the problem with being a week late, yes just a week. Brent also told me that he'd have a supervisor call me so I could report how Mike was acting but no one ever called.

I have had a auto loan with CPS since 2005. I signed up for the automatic payment option when I purchased my car. I have been on time with my payments for the last 5 years and am close to paying off my loan. I was recently laid off from my job and applied for unemployment benefits. As most people know this process can take anywhere from 8 to 12 weeks. I called CPS and let them know of my situation and was spoken to rudely and was given no consideration even though I had been a loyal customer who paid their bills on time. I have been HARASSED the last few months with several phone calls a day on my home and cell phone at all hours of the morning and evening. I am only one month behind in payments and agreed to catch up once I received my unemployment check. I have never been treated or spoken to in such an unprofessional manner and on top of that they leave threatening messages like "if we don't hear back from you today i'll have to make a decision on your car". What kinda crap is that? My boyfriend sometimes gets the messages before me and is VERY concerned about who I have my loan with. It is emberassing when they are constantly calling, even though you spoke to someone SEVERAL times! Plus, not only do they call and harass you, they call anyone you have down as a reference! Not sure if these people get a commission or what. I want to switch my loan to someone else immediately! This business should be ashamed of themselves and be closed down by the better business bureau.

This company sucks!!! Calls all the time multiple times a day with threats and lies. Calls yelling at my boss. They are rude im not even 30 days behind. Calling my grandmothers house the day we buried my grandpa and telling her that they are coming to take my car away and making her cry.

These people call my excessively at work for my loan payment. I believe they sent out someone to repossess my car and I saw them sitting in my apartment complex so I left then came back about 20 minutes later and they were parked in a different location. When I called to ask if they had sent someone to repossess my car, they wouldn't give me a straight answer. Also they asked me the condition of my car. I would love to give them the car back!!! Working with this company has been a nightmare. Please let me know about the lawsuit. I'm all in!