My complaint is in regard to these complaints. Do some googling, learn your rights. Here are some consumer websites.

http://www.privacyrights.org/Debt-Collection
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

Working with Consumer Portfolio Services is impossible. Looking at account or trying to talk to them on the phone is impossible. Cheating customers with pay offs. If you are making a payoff your final payment should drop, but looking at a payoff cutting 2yrs of interest off a balance of $10566.00 the pay off would be $10640.00 . How could it increase . they cheat their customers every way possible. I would not recommend using them. If you see them comming run the other way.

I received a call at my private home number from this company asking for my husband in reference to someone who has the same name as mine. I called to find out what this was about and learned they were seeking a woman supposedly related to my husband in regards to a 2004 Toyota Camry. I explained that my husband has been deceased for 5 and a half years and although my name is the same as the woman they were asking about, it was not me. I did not have a 2004 Toyota Camry. The woman on the line interrupted me to state they used investigators to obtain the information and that was what they go by. She asked if I lived in Ft Lauderdale and I said I used to but now lived in Tennessse which is the number she was calling. I stated that their information was incorrect and to remove my number as I do NOT like getting calls referring to my deceased husband.
MY complaint is that this unscrupulous action is very intrusive and disconcerting. They obviously obtained my number by crossreferencing similiar names.

We have been harrased on levels we have never seen before. From CPS calling our family and friends, to unauthorized charges to our checking account, to being called names like ignorant and stupid. My wife was verbally attacked and insulted on the phone by a so-called representative who wanted to speak to me concerning our account. This person went off on her and when she told him she was busy and needed to go, he added insult to injury by referring to her employment status. My wife is in school and works very hard to support me in paying this bill whenever she gets some money. They yell at me when I try to explain my situation to them and this has to stop! They even suggested to my wife that I allow them to repossess the car so "they won't have to call back ever again". I wish I had the fianances to repay this loan in full so we wouldn't jave to deal with them.

The next time you go car shopping and the dealer says CPS has approved your loan - RUN, take a bus, ride a bike or steal a car, but whatever you do don't finance with this disreputable company.

I am a professional person with an MBA, but a history of some difficult times which ruined my credit. I am not an idiot and therefore do not feel I should be subjected to being treated like one. I have been harrassed daily by this company for over a month. I have had them call my place of employment and threaten coworkers to find me. They call and leave endless messages that the driver is "on his way to get your vehicle". All this for ONE missed payment - 32 days late. Now I realize a contract does not allow for missed payments and they have every right to repossess the vehicle. However, just stop with the calls and bring your truck!

I called the day before my payment was due to discusss arrangements as I am going through some difficult times. My intent is not to default on my loan and I was merely trying to keep the lines of communication open. The "manager" I spoke to was not only disrespectful, but openly LAUGHED at me on the phone because I was trying to explain my situation. I asked him not to be rude which merely escalated his poor behavior to the point of yelling at me. I have never been treated like this by a business in all my life.

The sad thing is, I wanted to speak to someone to report this unprofessional behavior, but pretty much everyone in the company has the same attitude. I think this is the source of my frustration. I understand by not paying my bill, I breached the contract and it is ultimately my fault. However, quit harrassing me and take the car!

I would encourage anyone to refuse to purchase a vehicle from a dealer who uses this company for financing, refuse to buy any vehicle financed through this company. I will never, ever do business with them again.