I wish I would have read some of the compliants on Consumer Portfolio Services before I allowed them to finance my vehicle. I have been with this complany for 15 months, this month being the first month my payment being late. I have rec'd at least 4 harrassing calls per day from this company, each call gets worse. I have been threaten that my vehicle will be repoed-even though the payment is not yet 30 days late. I have filled a compliant with the Better Business Bureau. If your due date is the 3rd the calls start on the 4th, they leave all types of messages at whatever number they think they can reach you at, work, friends, etc. The stress is becoming unbearable. I am in the process of trying to get my car refinance with a new company. But something really needs to be done about this company...THIS CAN'T BE LEGAL...especially during a financial crisis the econmy is in at this time, they could cause someone to cut their wrist.

They have been harassing me since I got the loan, on may 22nd 2009 they called my next door neighbor looking for me, I just moved in. I don't even know these people it was my daughters prom nite. Yesterday on june 22nd 2009 they call my landlord saying they need to speak to me. They are rude told my daughter they were going to repo my car, called my job told them they were gonna repo the car. I need legal help

They have the worst customer services resps I have ever dealt with. I have tried to reach a Supervisor but the CSR (Richard) only hangs up on me after cursing at me, and not just once. It is clear that they are in violation of all laws regarding the Fair Debt Collection Act and the Washington State Laws that protects consumers.
As a company they have really lost sight of customer services and the ability to provide adicquite training. The threatning calls and inability to complete their jobs is the sadest for all Americans. What ever happened to respect!!! I work as a CSR (over 13 years) and would be hired for the treatment of such a customer. I can only feel sorry for this CSR (Richard) that he needs to belittle someone only to make himself feel better for the lack of ability to do his job.

They call everyday, whether my car payment is late or not, they called my next door neighbor to see if my car was there, even though I did NOT put them down as a reference, I don't even HAVE THEIR PHONE NUMBER! won't come get the car, continue to call me, my family, my neighbors.

This company is unbelievable!!! I've had a car loan through them since January of 2007 and it is the worst experience I've ever had. I've been 1 day late and the reps from this company called my phone several times, my work, my sister, my parents. They don't just leave a message to call them back either, they give detailed information to the person they are talking to about the account, the amount past due, the amount still owing. They also demand that the person they are calling give them information about where I am and why I'm not answering my phone. In March I was layed-off from my job. I made the March payment and informed them that I was layed-off. They then demanded to know how I intended to make the April payment and wanted to know the condition of the car, mileage, and location. Now it's the end of May and a woman named Sharon Whiteheart or Whitehead called and threatened to take the money out of my account because they had my debit card information. They stated I gave them authorization, which of course I never did. I asked them where that "written" authorization was and they told me they didn't need written authorization they could do it because they talked to me and had my card information from prior payments. As soon as I got the message, I called my bank and reported my debit card lost, just so they couldn't access my account. They have also again called each and every one of my contacts and given them details about my account, demanded to know where I was, and basically called each of them liars when they were told they didn't know where I was. This company needs to be stopped, but unfortunately based on all of the complaints I see on this board, I don't see that happening. I guess we all get to continue being harrassed, threatend, and treated like dirt.