Consumer Portfolio Services

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1 stars
(101)
Category: Automotive

Contact Information
Irvine, California, United States

Consumer Portfolio Services Reviews

October 23, 2008
harrassment and threats of wage attachment
I HOPE THIS COMPANY GETS NAILED TO THE WALL. THEY CALL MY HUSBAND AT WORK AND THREATEN HIM ON A DAILY BASIS. THEY TELL HIM IF HIS PAYMENTS DON'T DOUBLE THAT THEY ARE GOING TO ATTACH HIS WAGES AND HE WILL BE WITHOUT A CAR.IF ANY ONE WANTS TO BAN TOGETHER AND FILE A LAWSUITE PLEASE CONTACT ME AT MY E-MAIL ADDRESS.
October 16, 2008
Harrassing phone call an threats at work
They call my job at least 5 times a day and tell who every answers the phone the status of my account an leaves threats on my personal answering machine.
October 14, 2008
Harrassment and rude calls
These people have no consideration for anything. They track down people that have nothing to do with your loan such as ex- inlaws they called my sons school for numbers on his emergency list.Hurricane Ike came through our town and I could not make payment due to no power anywhere . When I was able to make payment from cell phone because no phone lines I couldn't hear the conformation number . And I called to see if they recieved my payment they said if I didn't have a number I didn't make payment.She said that the 540.00 I paid should cover the repo cost and hung up on me. These people are so f-in rude I advise anybody not to have a tri-cycle financed through theses people they should be put in the catagory with loan sharks or mobsters They are laws against harassment and they break every one of them they should be shut down!!!
September 6, 2008
Unauthorized payments taken
I authorized a payment of 117.00 to be taken out of my account for my car note and they took out an unauthorized payment of 266.99 after telling me it went through for 117.00 and giving me a confirmation number.
August 22, 2008
They are the worst!!!
I too have incurred the wrath of CPS. They told me that unless I set up a postdated check they will call everyday. They have been rude to my co-workers, talk like street thugs, and belittle and mock me. I have been reduced to tears more than once. They have called one of my best friends at her teaching job asking about my payments(humiliating) and have said things like "Please stop screaming at me, threatening me" when I am not even speaking at that moment. I call to make a payment and they continually hang up or we get "disconnected" and it will take like 20 minutes to complete a payment. They all have attitudes that would match a fighting dog. I hope something can be done because the anxiety from it all is intense.
August 4, 2008
harrasment
I wish I would have never been financed through CPS these people are so rude and unprofessionalthat I had to give them a piece of my mind with nothing but four letter words. I was only a month behind and these idiots called my mother and law and told her to tell me that triple AAA was on their way to pick up my car, when I called them back to see what that was all about nobody not even the supervisor knew about the call. I really think that everybody thats been harrassed by CPS needs to email each other in order to get a class action complaint or something, because if nothing is done about it, it will continue. [email protected].
July 28, 2008
Rude and abnoxious to a third party not principal on a loan
I was making payment arrangements in my son's behalf. Once everything was agreed by two CPS assc., here comes a call from a third assc. by the name of Ms. S. Hampton, it was received on the 28 of July 2008 at 1pm eastern standard. The young lady seems to have left her bussiness manners and etiquette at home or somewere else, after I explained her in detail what I was doing she was very abusive and demeaning in her attitude towards me, and you know the beauty of all this I was only trying to help some else. Boy CPS you got my *&&^%$()_ vote of no confidence, you are trash!! Like a rebuttal??????
July 27, 2008
Harrassing References
I really feel sorry for anyone who have to finance their car through this company. I was used as a reference by a friend. They call my job every time my friend is late. They tell me they are reporting the car stolen. They tell me my friend makes enough money and should make the payments. They ask me for personal information about my friend. Even though I've told them not to call my place of employment again, they continue. Fortunetly, my boss and I are real close friends. We laugh at the representative. I love telling them where they can go...to *#&! ...you can fill in the blanks ;) So if this message can spare one person the stress of dealing with this company, it was worth the typing!
July 23, 2008
THREAT
I contact CPS to discuss my account due to change of employment
date for next payment will change from 7/28 to 8/1 representative J. Brown ext.2806 was very rude told me she could only extend to 7/31 I explained the funds would not be available until 8/1 rep goes on to say they would have to pick up vehical. By this time I was very upset and said do what you have to do-I then asked to speak with a manager or supervisor. Rep refused to let me speak with anyone else. So I hung up and called right back while I was holding my other line had clicked it was the rep from CPS she called me back to retaliate some words were said by Ms. Brown the CPS representative a threat was made not sure what kind by that time I hung the phone up again.
The point is that the rep called customer back with threat.
July 6, 2008
Dirty business
In 2006 I purchased a vehicle from a reputable car dealer who found financing for me with Consumer Portfolio Services in Irvine, California. Little did I know that this would be the biggest mistake that I could have made. Within 2 months I suffered the loss of my father and was unable to work for several weeks. I called CPS to inform them of my situation and that I was able to make the interest payment on the loan. I was told that they do not accept "partial payment" on a loan. This sounded crazy to me, as I have done this before on a home loan, not to mention an auto loan with a different lender. To make a long story short, in 2007 I moved to another state. I registered my vehicle on July 05, 07 in the new state. And they gave me a copy of the letter to be sent to the lienholder (CPS) requesting that they send the title to them to be titled in the new state. Since then my vehicle tags have came due, I cannot register my vehicle in the state I live in, nor can I do anything about it because CPS refuses to send the title to the state to be printed with them as the lienholder. Since then I have stopped payment to CPS and the vehicle has been repossessed by my request as it is no good to me if I cannot register the vehicle. I'm sure CPS will try to sue me, my plan is to file a countersuit if they try to put the repossession on my credit report. DO NOT DO BUSINESS WITH THESE PEOPLE!

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