Consumer Reports
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Category: Business & Finances
Contact Information
New Mexico, United States
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Consumer Reports Reviews
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Bob Phillipos
March 4, 2011
did not recieve$100.00credit voucher
Ipurchased a $100.00 credit voucher from consumer reports and never recieved it. I was provided a phone of 877-456-6289 to contact if I did not recieve the voucher.I called this number 11-16-10 1-10-11 and 2-15-11.First two phone c alls I was told They were running late, Last call I was told the would re-send the voucher.. I HAVE YET NOT RECIEVED IT! I have tried many times to recall the phone number, but I get a busy signal. Is this a scam or can you fix it?
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Memphis
May 28, 2010
Subscription problems
Subscribed to the magazine and paid out of electronic checking in Feb. The have no customer service telephone number on the bills. I have managed to contact them twice that the subscription is paid in full but today I am cancelled for non payment.
These suckers have my $26 and won't do a thing to find the money I sent. Add them to your list of screwed up companies with no passion for customer service and me to your list of pissed off consumers.
Now I've lost their number, and I've lost my subscription and lost my cash!!! I thought this of all companies would be reputable.
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May 13, 2008
Bad service
Consumerreports.org website has no directions or help to subscribe to their website, also all of their phone numbers turned out to be wrong that were on the website no calls were allowed to go through using a pay phone, the website was locked down and very hard to use, I have considered not using consumer reports or their magazines the phone number listed in the back of the CR 2008 buying guide listed phone number 1800 348 1807 which is not currently active, lost sales due to no phone numbers avail to customers, please update the website with correct phone numbers.
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