Consumer Services
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Category: Business & Finances
Contact Information
United States
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Consumer Services Reviews
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Unnonimous
December 20, 2010
Bad Bad Bad
On 30 November 2010, we had phoned LG to come and fetch a faulty television to be repaired. On 1 December 2010, they had come to collect. On 7 December 2010, Sandy had been contacted. She said that she was waiting for the go ahead to do the repairs. Nobody has notified us in connection with this, however we did give the go ahead for the repairs. On 20 December 2010, the call centre was contacted. They informed us that they were still waiting for a go ahead. Sandy was then contacted and to end all her excuses she asked in a very sarcastic manner if she herself should go overseas to fetch the necessary part. The manager, David Sparrow was then contacted. He explained that it was all the systems fault. And the person that operates the system was on leave. We asked him to give a date for when the television will be fixed and he said only February 2011. He was then asked to send back the television and he refused. We are not prepared to deal with incompetent people who don’t do their work, neither are we prepared to leave our television there over the festive season. The reference number on the receipt is: RNE101130089512. If it is possible for someone to contact us in connection with this major headache, please do so. +(27) 11 815 4539.
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Dragonzfyre
June 27, 2009
Harrassing phone calls
I am registered with do not call and they called my number 7 times yesterday and when I called them back to ask them to please stop calling the lady said whatever and hung up on me. This company should be shut down and prosecuted for FCC violations.
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concerned citizen
January 22, 2009
Constant Calls
I currently live in the United States and keep getting a call from Consumer Services out of Canada. I am on the US do not call list and tried to get on the Canadian do not call list but was told that US numbers are not allowed on their list. This allows companies in Canada the ability to call US numbers without penality. This company is very rude and I have requested numerous times to be removed by speaking with them, pressing a number to have my number removed, etc. Please get with anyone needed to get it so that US numbers can be put on a Canadian do not call list or we need to do something to get it so that they can not call into the US.
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October 9, 2008
Abusive Call
I received a call from "Consumer Services." I pressed the number to speak to a representative and told him we are on the "Do Not Call" list. He said that they can call whoever they want as much as they want because they are not technically selling anything. I asked for the name of the company, and he told me. Then I asked for the 800 number, and he said, "1-800-kiss my butt" and hung up on me. I consider this abusive and offensive. Do I have any rights here?
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October 8, 2008
Multiple unsolicited calls
this a random dialer that calls all of my phone numbers (3) several times per week. when i try to get to an agent it is a long wait time or they take my complaint and do nothing. other friends report the same thing.
they state that my auto warranty is expiring and this is the last time to renew!
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August 29, 2008
unsolicted telephone calls several times a week
For over a year this "company calls" and says this is my last chance to take advantage of ... (I can't remember how the next part is worded) then they say to stay on the line. Several times I have stayed on and asked them not to call me any more. They hang up. The other day I stayed on the line and when they answered I started to say, "I want you NOT to call me any more" and I got as far as "I want to" and the woman on the other end said something VERY vulger and hung up. I was stunned. Today when they called I stayed on the line, a man identified himself as "Will" from "Consumer Services" and I listened to his speel long enough for him to pause and I said, "Put me on your no call list - do not call me again, thank you."
What else can I do?
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