I was on a budget plan and they had $1200 of my money for the heating oil season and in Januery they let my oil tank run dry our house was freezing and they would not return my calls . I call another oil company and they called my back in ten minutes and helped me out. Also consumer was charging $3.89 per gallon all season because they said oil has high when they bought it so they had to pass on the inflated prices to the customers the customers that they were supppose to be saving money by sign up with them. When the new oil company delivered it was $2.19 per gallon So beware of this terrible group.