After falling behind in my payments and after closing my account back in March I have been getting charged late fees and when I stated numerous times to there customer service reps they informed me that they could not offer me a pay off amount and that I need to continue making my payments as normal. They only thing that matters to me right now is getting the settlement amount so that I can go ahead and start making payments to get this done and over with. I hope that you can help me.

Got a bill for a card I received, please don not allow the people to get you like they have alot of people

This is the worst credit card I have ever had, I have over 7 credit cards, and this is by far the most aggravating and upsetting one. My identity got stolen back in July, and they sold it. Because of that, I have many open cases in various states, like Nevada, and Florida. (I live in Oklahoma). I also have a freeze on my credit, so that if anyone tries to run it, or change anything on any of my accounts, they must contact me first for permission. I check my online account with Continental Finance on a regular basis, and I'm glad I do. I did not think anything peculiar with my account, but I checked and saw that my address had been changed to a Georgia Address!!! Of course, I was furious, and tried to call their Customer Service. It was a Sunday, and they are only open M-F, 8-5. So I filed police reports, etc., and called them bright and early M morning. Unfortunately, it's true, that everything is automated, I got disconnected from the automated operator 4 times because MY actual zip code did not match MY file. I finally got this GA address that it was changed to, and was able to speak to someone. Their Customer service team was very rude and acted like it was my fault. I found out that someone who has my identity called up there, said I had moved, changed my address and got sent a new card!!! All without my knowledge. I informed them I was canceling both cards I had with them because of this, and the supervisor was rude and acted like I was out of line for being so dramatic.

Bottom line-- do NOT get this card, there are many many more cards out there where you can get better customer service, and they have a better act of security (especially if you are a victim of identity theft like me!!)

-Kate
Yukon, OK.

I recently am a new customer with Continental Finance Company and they took an ACH payment out of my bank account 4 days prior to when I scheduled it for. They charged me a $30.00 check return fee, a $30.00 over balance fee, and a $30.00 late fee.

There is no reason a company should ever pull money from an account prior to the authorized date.