i recently closed my account(8/8/09) because of harrasing phone calls, and unfair charges on my card.I was pleased with the company untill then. I was harrased with 27 phone calls in two days. i would like to keep my account but not under these circumstances. please help and investigate.

My credit card was due to expire at the end of February, and I have yet to receive my new card. It is now mid-April. I have reported my card lost twice only to find out that they never actually mailed the card to me. I know they have the correct address because I've been receiving the bill and the pin number for each of the cards they supposedly sent me. This company is definitely not worth dealing with.

I purchased this card a month ago, no live customer service, keep referring me to different number, card did not work.. It is just not a good company to purchase card with, please do not get this card, get something else!!!

I ordered a Continental Finance card. After I received it, I used it to pay some small bills. After seeing their maintenance fees, I realized that no matter when or how I paid I was always listed as a late payment. Then I ended up hospitalized, and the account went further delinquent. When I finally came home and got access to my mail, I paid off the card and closed the account. I had cut up the actual card months before.

Three weeks later I received a bill with a service fee and a late charge. I called again. I refused to pay a late fee, but paid the service fee. I was promised that they would remove the late charge and the account would be closed. They told me they could not give me a confirmation number because they were not authorized to do it themselves but had to send it to another department.

Three weeks later I received another bill, this time with two late fees on it, and a service fee. They claimed to have no record of my previous call. I repeated the process. I paid the maintenance fee, and they promised to remove the late charges. I called a week later to confirm this was done. They had no record of this again, but assured me it would be resolved.

Now...I pulled up my credit report and have found that since then I have married, and moved. I am at home with a full-term pregnancy on bed rest, and I am mad. All these past 9 months I have been being billed...for services I never received on an account that I have attempted to close four times. Every bill I ever got from them had incorrect information. Furthermore, I never received any initial bills, only ones saying I was late. I fail to understand. I can't pay a card on time that won't send me bills on time. I think it's a scam to ensure the extra fees every month, and as debilitated as I was, they should be ashamed for this sort of exploitation. I have called them and told them my situation, and they told me to pay off all my fees and close the card. I cannot bring myself to do that...this is too dishonest. I am seeking to find out what my legal rights are. I must have some.