Continental Finance
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Category: Business & Finances
Contact Information Iowa, United States
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Continental Finance Reviews
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June 18, 2008
Online scam
I received an offer for a credit card and figured why not. I Received my card and tried to activate it. To my surprise for whatever reason they had the wrong home number for me. Ok i did it while at work maybe i keyed in the wrong number on the application. I called to number to speak with a representative and she verified my information and still would not help me to activate the card.
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May 7, 2008
Fraud
I paid off my rip off Continental Finance card in Feb 2008. While my check was enroute to Continental Finance for my pay off, Continental Finance "claims" my "monthly service fee" occured and I still owe them $112.00. Over my dead body will this rip off, fraudulent company get another penny from me. Continental Finance people call my home 5-6 times a day harrassing me. I spoke with 6 different supervisors in which one supervisor told me, "your account is zero and listed as paid as agreed, no one will be bothering you again". That very same day someone from "Continental rip off " called me and said, "while your check was enroute to us a "monthly" finance charge occured so you still owe us money". Needless to say this bitch got a royal earful from me and I slammed up the phone. If Continental Finance thinks they are going to keep calling my home 5-6 times a day and ruin my credit with false credit reporting they have another think coming and I will sue them.
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April 18, 2008
phone calls
Everyday and sometimes twice a day I receive calls from this company looking for Teshia. We have no one by that name in our household. I have ask to be taken off of their call list to no avail.
Please help stop these harrassing calls.
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April 18, 2008
phone calls
Everyday and sometimes twice a day I receive calls from this company looking for Teshia. We have no one by that name in our household. I have ask to be taken off of their call list to no avail.
Please help stop these harrassing calls.
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March 31, 2008
BAd Service
I applied and received this card to attempt to reestablish a bad credit rating. Upon receiving the card i tried to activate it and according to the customer service department I am unable to activate it due to transposed numbers in the phone number. When asked for a copy of the application to prove this they refused.
I want this account closed and I will be filling a report with the Police Department as well as betterbusiness.
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February 26, 2008
FRAUD and HARASSMENT
First of all what kind of credit card company charges you to make a payment? This company has been nothing but problems. After a bad divorce, my credit like a lot of people hit the skids. I signed up for this card with the promise of outstanding customer service and rebuilding my credit. The first couple of months went fine. However I noticed that when I made my payments, they charged me EXTRA to make them! Things got worse and I lost my father and daughter in a car wreck so needless to say some things slipped my mind. Once getting back on track with bills on my own I noticed that I had neglected this credit card. I attempted to make amends and set up a payment schedule with this company. The woman, LaQuisha that I talked to on the phone said that I was full of crap and it's people like me who make her hate her job!!! I asked to speak to her supervisor and was called a deadbeat bitch and hung up on. Upon calling back I got another person who did not care to hear my complaint but instead took my information. I have been making automated payments since to get this paid off but still get harassing phone calls from this company. My suggestion to anyone who is considering this card is to NOT get it. They are rude, unthoughtful people who obviously all hate their jobs.
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February 5, 2008
Misleading information!
I started out looking on the comp. trying to find a company that would in some way help me start to regain good credit. I found continental finance and I went with them. When I got the card I called to activate it and the lady on the phone said that I had to make a payment on it, but I still had 2 weeks until the bill was due. I told her that I know when it's due and I will call then to pay it.
I tried to use the card after the first payment was made and I started running into problems. I tried to prepay at a gas pump and the first couple times worked but then when I did it about the 3rd time around it said denied. I called and asked about it and they said that it doesn't let you prepay cuz of security issues. When I called up to make my second payment on Dec. 17th I used my bank card and they kept trying to run it and on my bank statement it showed 4 charges for a dollar each... according to the person on the phone those would come off and I wouldn't get charged. The big thing I ran into was that they kept saying that the zip codes didn't match, so I called the bank and they said it was all correct on their end (since I've been with them 4yrs now). Continental made me call back the next day and it strangely went through then.
About 2 weeks again before my due date in Dec. I started getting calls from the company telling me your bills due in a couple weeks how would you like to set up payment. I mean I was getting 3 calls a day and it would start at 7am. They had my house and cell phone number and I kept telling them to stop calling me that I'm a big girl and I know when my bill is due. It was like they were trying to hold my hand and make me look like an idiot!... or that since I had gotten a card based for bad to no credit that I must have problems paying my bill on time.
I called them again finally around the end of Dec. telling them to stop the calls and they kept coming so I called back later that week and a lady said that there weren't any notes claiming that I wanted them to stop. The first guy I told said it may take a couple months and the other lady said it would take 24-78 hours. I haven't gotten a call since, so they may have gotten the hint, but who knows with these people.
In Jan., I was going out of state and I decided to put all the money on the card and pay it up so I would only have to carry around one card... WRONG! They told me that the money would be there instantly and I ended up with out money for 3 days! talk about bad! When I got my statement it said that I was late on my payment which wasn't true. Again I tried to pay early and I got the same hassle about my zip codes not matching and finally they got it to work. In the month of Dec. they didn't charge me a late fee and the month of Jan they did but they got their money on the same day each month down to it coming out of my account the same day as well!!
I was so upset with them cuz in their disclosure it states that " if you are late 3 months in a row then your apr goes up and then keep it in good standings for 3 months and it goes back." I wasn't even late on any payment, but I guess they thought I was on this one and they MARKED MY CREDIT and charged the fee!!! I couldn't reach them at ANY NUMBER!!! I was SO mad that I started crying cuz I felt so helpless. So today I started digging and thank god I found this website and got a number off it. I called and talked to a "jennifer" she said that she would talk to her supervisor about the late fee of now 35.00 (which they claim went up at the first of this year from 30.00) and she was able to get it dropped off. I asked her about the reason why my due amount is 97.00 and she said that it was the late fee and maintenance fee!!! I said NO WAY will I pay that!! Jennifer proceeded to call me a pessimist and that I wasn't taking her offers. I asked her about the 3 months in a row being late and why the first time they miss mark me as late I went into collections... her response and I quote "I... aaahh... eeerrr... well, I don't have control over that I will ask my supervisor and let you know" she refused to talk about it after I went on hold for 15 minutes. I told her I will not pay that amount cuz there fore I would STILL be paying the late fee and she said "well, look at it this way you will have 97.00 added to your account to spend then." I told her if I want to spend that much I would pay that much but I don't want to!! She said she couldn't change it and I asked her why the automated system says that you can make payment arrangements or push the due date and she said they can't push the due date back unless I make a payment and it clears... hhhmmmm... I told her I just made a payment a week ago and it cleared so why can't you push it back. She had no answer for that and she was just getting upset with me.
What she offered me in the end was to post date using my check card for the 22nd, my next payday, but my bill's due the 18th. She said that we can post it out, but you would have the late fee charges placed on your acct plus the maintenance fee but our supervisor can go back in and credit it back to your acct!!! I said "well it would mark my credit then!" Jennifer's response was "well my supervisor should have the power to go in there and show that the mark against you was paid up" ... (with a dumb founded look on my face right now...lol) WHAT KIND OF IDIOTIC COMPANY WOULD OFFER YOU THIS KIND OF DEAL IF THEIR MAIN POINT IS TO HELP YOU RESTORE YOUR CREDIT, NOT MAKE IT WORSE!!!??? I mean come on. I told her about this website... no site name given of course, but I told her that theres A LOT of people that are out for blood with this company and I am NOT going the route she was offering, so I told her to give me the number to someone that can take the 35 plus other fees off my NEXT BILL DUE SO i WASN'T PAYING THE 97.00 and she put me on hold and said that she conveniently found someone in her office that COULD IN FACT get that amount dropped! 5 minutes before she said there wasn't anyone at that BUILDING IN DELAWARE that had that power, but she somehow found one??? So in all I got the late fee taken off my balance that they purposely added, throwing me over the limit,(but never got charged a over limit fee) and my monthly amount back down to where it was supposed to be. I have ALWAYS paid double or triple of whats due every month, and theres NO WAY I'm going to let a sloppy, immature company try to screw me over. I was raised to stand up for myself and I wont let people like that push me around!!
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January 4, 2008
Scam and cheating!
I filled out and application for a continental finance card,on they website the card came seven days later. The first time i charged was for twenty four dollars. The next week I receive a letter from them saying my account was closed, first of all you suppose to get a three hundred credit limit, in the letter they said i owed them money for two hundred and forty seven dollars. That left me fifty three dollars to charge continental finance never said anything about upfront charges. Now i have a bill to pay for two hundred and forty seven dollars since i refused to give them my checking account info they closed the account, i never had this much trouble with a credit card company like this in my life. I found out they was scammers also i never paid them the money i told the women i wasn't paying for nothing i didn't charge on the card, i went through this company only for one reason they didn't check your credit score. I have read other customers are going through the same thing i am second i am not going to let them get away with it cause i am going to take them to court and they will get sued. Nobody try to scam me and think they going to get away with it everybody needs to know about these scammers.
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November 23, 2007
Stay away from Continental Finance!
Well, to begin, I paid my $50.00 payment one day before the due date. My $50.00 payment went toward my acct. balance. A few days later I checked my acct. sumary on line and my payment was not posted on my acct. I contacted Continental Finance with the assumption that there was just a simple mistake. When speaking with the representative from Continental Finance it seemed as though the person I was talking to had no idea what they were doing. It took her approx. 10 min of playing with her computer to explain to me the reason why there was no problem with my acct. I could hear the keyboard in the background. This representative started to try to play some number games with me, I'm not a mathematical genius, but I'm not stupid. And she obviously didn't know I had a calculator in right front of me. After she learned that she wasn't going to play any number tricks on me, she all of a sudden had a new reason why my acct. status was not correct. Her new reason was that since I paid my bill one day before the beginning of the next billing cycle, it was just credited to my acct. balance. She then proceeded to tell me that I still owed $50.00 for my current monthly balance and that I now owe a $30.00 late fee on top of the $50.00 payment. This is just obscene and if I would have known that this card was going to be this much trouble, I WOULD HAVE NEVER GOT THE DARN THING!!!! All I can say to anyone out there who's looking to get a credit card, if you hear or see of anything that has Continental Finance, LLC involved, STAY AWAY!!!! I've had to call at least twice a month to have corrections made to my acct. summary and they try to play number games with you and make you believe that your at fault, it didn't work on me. I could only imagine how many people might not be catching the (little scams) that this Continental Finance, LLC is up to.
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October 19, 2007
credit card fraud
they billed me before i ever got my card and over charged me with over limit fees within the 1st 10 days I had my card and don't have any vaild customer service phone#'s to call in about my complaints and about my account...every time I tried to use it says my card is not active..this has been a big heachae for me..please don;t let anyone else order these on line....
rebecca mcguire
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