My engine went up and they are refuseingt to pay as i see on line now they are a complete ripp off i am going to sue them oand go after them for everthing i can. DO not get a warranty from this company there whole business plan is to steel from customers then deny there claims. Please what ever you do do not buy a warranty from this company they will steel from you. they will not pay for any thing that goes wrong I worked with guy with a british accent he is a real fast talker and will do anything to make you think that they are right but he is a complete liar. I am going to make it my lifes mission to bring this company down.

Because of hard selling a good promises, I was scammed. On May of 2008 I was offered Freedon Plus warranty for more than $2300 plus.
Made payments directly from my bank till April of 2010. Now I need my warranty for repairs " as promised". I CAN'T BELIEVE THEY ARE OUT OF BUSINESS!!! How can I get my money back and? I am shaking in anger>>>

These are one people who are sick and doesnt want to pay even a penny.. When they are taking money they take it and try to argue that the parts were not covered in the warranty.

Run far away from this company. I bought the Freedom plan from these guys and when my transmission goes out the want to be cheap and put in a junkyard transmission. Terrible customer service will never buy one of these types of warranties again.

Very Limited Coverage, and 100% literal interpretation.

I have had Continental Warranty for four years now. Initially told all parts but normal wear items are covered. This is a lie. Sales tactics are deceitful. I said I wanted a bumper to bumper and was promised that the plan I had was the "premier plan" with everything I wanted.

I did a quick review once I got the policy and thought ok with what told. First two claims I was satisfied, not wow, what great coverage, but satisfied, bills broke out about 75% covered parts. I never did read the fine print as it made common sense what they were covering.

The newest claim however, towing was fine but repairs are contested. The company switched attitude from the past. Replacement is with "like" part. That is a used part (alternator). Like to me means OEM/aftermarket. I am very hesitant to use essentially junkyard parts on a BMW even if it is older, 2000 740il.

Further, the "bumper to bumper" was not true. Only the exact listed parts are covered, absolutely nothing else. So a part of the cooling system that controls a covered part is not a covered part.

My advice is to be cautious of any sales representations and never agree to buy until you fully understand what limited coverage is actually provided. Read and know what you are getting and understand they will use the strictest, most literal interpretation possible. Looking back at the old bills, that was consistent with the past.

As to dealing with the claims, up to this one, never had a problem. This one, a much different perspective. Nothing amounting to "bad faith" but I think now that I am near the lose money point for repairs, not the same personality or willingness to work with the repair shop and customer. I don't think they expected the warranty to last this long as I have about 11, 000 miles per year on the car and the warranty was for 50, 000 miles or 5 years.

Shame, because prior I liked and probably would have used on my next car once I get done enjoying foreign countries and worse because I previously actually recommended the company because of the professional experience with them.

I can not continue to recommend and will not repurchase.