I made the HUGE mistake of contacting Continental Warranty about a newly purchased used vehicle. I filled in out their online survey, and a few others. I got a call from Continental Warranty the next day, and spoke to a sales rep, and informed them I was looking into my options. He asked what kind of quotes I was getting, and would call me back when he was more informed about what they may offer me, and the quotes I had already gotten. Later that night Continental Warranty and their sales rep called me back. I informed her I had spoken to other gentlemen at the company and was waiting to hear back from him. She still wanted to get me in their system, and go over the policy, and coverage's. That was fine, but after 15 minutes, and her giving me a quote $1000 higher the everyone else. I ask her to email me the policy so I could look it over and compare it to the others, and I would base my decision after I looked up each company. All of a sudden I would guess her boss jumps on the line, and starts asking where I 'm doing my research, and had a total fit over the fact that I was looking them up in the Illinois State Dept website. He was telling me to look them up on the BBB. When I refused and told him I wanted to make sure they were licensed in my state, he lost it! All of a sudden I was some dumb female to him, and that I had no clue as to what I was talking about. He was asking who the competitors underwriters where, and a lot more.

Final when I got a chance to speak I told that the other company could not offer me a better package or price. I told him that if he wanted my business to email the policy, Jim cut me off mid sentence, and was ranting and raving on the phone when he asked me who was going to look over my policy for me. But I never could finish a sentence because he kept talking over me, and asking how I like it, and how I felt when someone cut me off. (I never interupted him, Not Once even with his demeaning attitude).

I finally let him have it ! When I informed him that I was not some stupid female, and that I worked at an Attorney's office, and that I 'm sure one of the Attorney's would love to talk to him, and discuss the policy and his attitude. And then told Jim not to contact me ever, and that I would take my business elsewhere, and hung up on him.

Continental Warranty has gone out of business, they sold my contract to some other company and this company has been making unauthorized debits from my Bank account.

I requested my money back and they are telling me that, I had the first 30 days to get a refund.

I've paid one year for this coverage, which totals around $700.00 and they are to keep all of my money, I don't think so.

I had been looking around for a warranty for my 2004 Mitsubishi w/105, 000 miles. I received a call from Continental and several other companies but for some reason decided to talk with Continental. Like others that have written their experience with them I as pressured into giving a $295 deposit in order to get a complete warranty Agreement. I must have been off my medication - I really never do something like this. That was May 23, 2008.

I took the Agreement o my mechanic and had said he didn't think it was comprehensive enough and couldn't understand what the deal was with putting 'the special sauce' in the radiator (I'm being very kind here). So on June 24, 2008 I called the manufacturer and Continental as required in the agreement. I was told I would receive the refund in 3-4 weeks

July 30, 2008 I call to inquire about the refund and was told it would hit in the next 5 days.

August 5, 2008 no refund so I call again. Here is the great part; I was told that they were running behind and had no idea when I would receive a refund. When I said I was going to deny the original charge they said that was the best thing to do. Whatever.

I ordered this warranty for my 2001 Honda Odyssey with 135000 miles on it. My salesman went over and over everything that it covered. I've had 2 major repairs since I purchased the warranty and neither was covered - a catalytic converter and the air condition compressor. When I called about coverage, they said only the engine, the transmission, and the water pump are covered. What a joke!!! Both of those are major parts. I would have thought if the a/c wasn't covered, at least the catalytic converter would be, it's engine related!! Obviously not. I spend way to much money to get the minimal coverage I have.

I immediately asked for a refund and I was told I would have to provide about a copy of my contract, proof of mileage, date I want the contract canceled, and I could send if via mail or fax, then they would tell me how much my refund will be, according to the mileage and date of cancellation. I want a full refund. It's a joke!! BEWARE!! I should have checked the internet immediately. My salesman was excellent, and excellent scam artist. BE VERY CAREFUL!!

I was talked into buying this great sounding warranty (I’m a sucker) &later realized that I would never be able to afford it. As soon as I received the paperwork in the mail I called & cancelled my warranty. The guy told me they needed a written cancellation, so I emailed them on 06/09. I just received my refunded down payment today 07/23, 43 days from canceling. I did call &ask where my refund was & the one time they said it should be there Friday... that was a load of crap. Meanwhile, I received several overdraft fees in my account, which was my stupid fault, because I actually thought they'd get my money back to me at a reasonable time. They said 4-6 weeks for the refund, it was 6 weeks & 1 day. They had my money sitting in some account making them money for 6 weeks. Waste of Time!