Continental Warranty
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1 stars | | (24) |
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Category: Automotive
Contact Information United States
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Continental Warranty Reviews
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June 30, 2008
Nothing but empty promises
This rep Mike with Continental Warranty told my husband he needed our credit card number in order to process the paperwork but we wouldn't be charged the $295 down payment until the paperwork was signed. They hit our credit card that day. My husband finally got someone to answer on one of the phone numbers, others just ring, and was told that if he sent an e-mail stating he was cancelling that he would get an e-mail back acknowledging the cancellation and that the charge to our account would be credited, also said it shouldn't have gone through until the signed paperwork was returned. Now it's 12 days later they won't return calls or respond to e-mails. I wouldn't recommend this company to an enemy - nothing but empty promises and lies so far. Looks like a call is necessary to the State Attorney General in our state and theirs.
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April 24, 2008
They insulted me
I submitted a request for an extended auto warranty quote to Continental Warranty today. They called me back quickly and gave me a spiel about how I could get "certified" coverage but only if I acted today. The coverage seemed like a pretty good deal to me, so I was actually considering. All I needed to do was read the policy to determine the actual value.
Continental Warranty required me make a refundable deposit of at least $550 just to review the extended auto warranty contract. When I told them I wasn't comfortable with that policy they put a manager on the phone to try and sell me.
Instead of convincing me that I should put that amount down just to review the contract, he attempted to bully me into buying the coverage. He tried to change the issue by telling me that I was lucky that anyone would insure my 1998 Honda Accord with 117, 000 miles on it and asked how I could possibly imagine an insurance company would cover my car for the great price they quoted me.
I told him that I figured the insurance company had plenty of actuaries that had calculated the risks implicated in taking on coverage for a vehicle similar to mine and determined the proper price to make a profit. I then told him that my issue wasn't with the coverage at all, but with the policy of requiring a down payment to even consider the coverage contract.
At that point he got belligerent with me. I could not believe that someone trying to sell me $1700 worth of insurance coverage would insult me. I told him "Thanks for 'unselling' me." "Goodbye."
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April 17, 2008
Very high pressure
I called to get a quote on a car I was just looking at meaning I do not own the car, and they told me that when I did choose to buy the car that when I did call back that the cost of the warranty would be even higher than it was to begin with.
I was repeatedly encouraged to lock in the rate by charging the down payment to my credit card even thou I don’t yet own the car I was inquiring about the warranty for.
Sounded like excellent coverage, but with the high pressure sale I felt more like I was speaking to a used car salesman so I hung up on them, the end...
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April 16, 2008
Never deal with them
Continental Warranty - Hated the fact that I asked for a quote and got a black mark because I would not commit the very next day. My car now registered as not qualified for a new car warranty. High pressure and not at all accommodating. Would never recommend...I received 3 calls in two days with high pressure to hurry up and buy or pay a down payment to look over the warranty after saying that I was not capable of paying that very day I was put on a list that will be posted as not able to get a new car warranty. Do not ever fill out any kind of survey to offer you free coupons that is how I got led to these people. Extremly mad...
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