We purchased a contour adjustable bed in August 2009, we were told and agreed we could cancel within 5 days of purchase with no chance of trying out the bed. Since our purchase, which was way over priced compared to competition, we have tried to contact the company be calling the 800 number on the contract, sending e-mails and phone and leaving a msg for a return call. 4 month's later and still no response.

The mattress sides are soft and with my bad back and hips I have slid off several times while getting in and/or out of bed. The vibrating system does not work as I thought it would and the wireless remote controls do not respond on a one touch basis. Half the time I end up sleeping in my recliner as the bed hurts my back and hips.

I know we are possibly stuck with the bed and also know I am contacting my states attorney generals office for advice. We do not and will not recommend this company or product to anyone and suggest you check out all manufacturers prior to making a decision. Also, get a 90 day in home free trial. There has been no followup since the bed has been delivered.

Int he summer of 2008 they had a so called contest to win one of their beds. I was called and told I had "won" a check for $500.00 but that was to pay for one of their sales people to come to our home and show us their bed as a demo. I told them I was not interested and please take my phone number off their list. They said they would but since then I have gotted up to three (3) calls a day from them, trying to sell me a bed. So after eleven (11) months of telling them to stop calling us, with no avail I just called their corprate office and asked them to please take our number off their call list. I was told today 04/14/2009 that it would take 24 hours to get out number removed from their call list. We will see if the calls stop. One thing I have learned is NOT to call trying to win something because more than likely it is a scam just to get your phone number so they can keep calling, trying to sell a bed. The phone number that comes us on my called ID from their tele-marketer is: 503 9465677